Experience

Harmon Electric & Solar

• United States
• Environmental Services
• 1 - 100 Employee

• Sales Manager

  • Dec 2022 - Present

  * Manage and motivate a team of outside sales representatives to meet and exceed sales targets * Develop and implement sales strategies and tactics to increase market share and revenue, including identifying new market segments and developing targeted sales campaigns * Conduct market research and analysis to identify new sales opportunities and target markets, including analyzing market trends and competitors' products and services * Build and maintain relationships with key clients and partners to generate new business, including developing a deep understanding of clients' needs and goals and regularly communicating with them to provide value and build trust * Collaborate with the marketing team to develop and execute promotional campaigns, including coordinating with the team to develop marketing materials and plan events and promotions * Attend industry events and trade shows to promote the company's products and services, including networking with potential clients and partners and staying up-to-date on industry trends and innovations * Provide ongoing training and support to sales team to ensure they have the necessary skills and knowledge to succeed, including conducting training sessions and coaching team members on sales techniques and product knowledge * Monitor and report on sales performance, including setting and tracking key performance indicators and regularly reporting on progress to senior management * Manage budgets and expenses related to sales activities, including tracking expenses and ensuring they are within budget * Stay up-to-date on industry trends and competitor activity to inform sales strategy and ensure the company's competitiveness in the market, including regularly reviewing market trends and analyzing competitors' products, pricing, and marketing strategies



ADT

• United States
• Security and Investigations
• 1 - 100 Employee

• District Sales Manager

  • Nov 2020 - Dec 2022

  * Implement and administer sales programs in Matrix markets to maximize opportunities, including developing and implementing sales strategies, creating and tracking sales goals, and identifying and capitalizing on sales opportunities * Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings, including regularly communicating with team members to ensure they are aware of updates and changes and conducting training sessions to ensure team members are knowledgeable about the company's products and services * Work closely with the marketing team to develop and execute promotional campaigns, including coordinating with the team to develop marketing materials and plan events and promotions * Attend industry events and trade shows to promote the company's products and services, including networking with potential clients and partners and staying up-to-date on industry trends and innovations * Monitor and report on sales performance, including setting and tracking key performance indicators and regularly reporting on progress to senior management * Manage budgets and expenses related to sales activities, including tracking expenses and ensuring they are within budget



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Business Sales Manager

  • Aug 2018 - Jul 2020

  * Hired, trained, and developed a successful sales team responsible for outside direct sales in a geographic area, including identifying and recruiting top talent, conducting training sessions, and providing ongoing support and coaching * Created and monitored overall sales plans for a geographic area, enabling a sales team to drive success against sales goals through a team of Account Executives, including setting and tracking key performance indicators, analyzing sales data, and making adjustments as needed to optimize performance * Developed and maintained relationships with key clients and partners to generate new business, including developing a deep understanding of clients' needs and goals and regularly communicating with them to provide value and build trust * Stayed up-to-date on industry trends and competitor activity to inform sales strategy and ensure the company's competitiveness in the market, including regularly reviewing market trends and analyzing competitors' products, pricing, and marketing strategies



U.S. Cellular

• United States
• Retail

• Sales Manager

  • Sep 2017 - Aug 2018

  * Successfully resolved customer complaints regarding sales and services, including listening to customers' concerns, determining the root cause of the issue, and working with the customer to find a resolution that meets their needs and expectations * Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs, including creating and implementing training plans, setting performance goals, and providing ongoing feedback and coaching to team members * Conferred with potential customers regarding their equipment needs and advised them on the types of equipment that would best meet their needs, including discussing features, benefits, and pricing options * Monitored customer preferences to determine the focus of sales efforts, including regularly gathering and analyzing customer feedback and data on buying habits and preferences * Collaborated with the marketing team to develop and execute promotional campaigns, including coordinating with the team to develop marketing materials and plan events and promotions



Sprint

• Non-profit Organizations

• Assistant Manager

  • May 2014 - Sep 2017

  * Partnered with the Store Manager to lead the Store Team and provide an unparalleled store experience, including setting and achieving sales and service goals, maintaining store appearance and cleanliness, and providing excellent customer service * Backed up the Store Manager in their absence to ensure daily goals in sales, service, and operations were achieved in the store, including managing team performance, handling customer inquiries and complaints, and ensuring compliance with company policies and procedures * Collaborated with the marketing team to develop and execute promotional campaigns, including coordinating with the team to develop marketing materials and plan events and promotions * Stayed up-to-date on industry trends and competitor activity to inform sales strategy and ensure the company's competitiveness in the market, including regularly reviewing market trends and analyzing competitors' products, pricing, and marketing strategies



GNC

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2013 - May 2014

  * Providing excellent customer service and responding to customer inquiries * Maintaining an in-depth knowledge of supplements and the supplement industry * Staying informed of new products and promotions and being able to effectively communicate those to customers * Operating the cash register and processing payments for customer transactions * Keeping track of inventory levels and restocking items as needed * Organizing and cleaning the store to ensure it is presentable for customers * Assisting the management with scheduling and other tasks as needed * Participating in training and development programs to enhance skills and knowledge * Continuously seeking opportunities to up-sell and cross-sell products * Building and maintaining strong relationships with customers and the community * Achieving or exceeding personal and team sales goals * Following store policies and procedures at all times * Maintaining a clean, safe, and organized work environment * Representing the GNC brand in a professional manner and upholding the company's values



Best Buy

• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2010 - Jan 2013

  * Assisted in maintaining inventory of popular supplements and supplements in high demand, including tracking inventory levels, reordering as needed, and organizing and displaying products in the store to maximize sales * Worked with local health clubs to set up regular buying schedules and keep them informed of new products, including presenting product information and pricing options, negotiating terms, and following up to ensure satisfaction * Assessed customer needs and recommended the right supplements, including asking questions to understand customers' goals and needs, providing product education, and suggesting supplements that align with customers' goals and preferences * Contributed to the overall success of the store by meeting sales targets and providing excellent customer service, including greeting customers, answering questions, and processing transactions accurately and efficiently * Maintained thorough knowledge of the store's products and services, including staying up-to-date on new products and developments in the supplement industry * Assisted in the store's visual merchandising efforts, including organizing and displaying products in an appealing and organized manner to attract customers and drive sales