VP of Product

• May 2022 - Present

Sr. Product Manager, Google Cloud

• Feb 2021 - May 2022

Solutions Manager, Smart Analytics and AI, Google Cloud

• Oct 2019 - Feb 2021

As the Solutions Manager for Stream Analytics, I focus on customer's real-time data needs. Whether it is a retail customer looking to better understand inventory movement or a telecommunications company working to proactively detect network usage anomalies, our team builds foundational patterns that allow companies to move quickly from need to value-add solution.

Adjunct Professor

• Aug 2020 - Dec 2021

Taught a course on database analysis and design with a focus on MySQL, Alteryx, AppSheet, and BigQuery. Taught a course on database analysis and design with a focus on MySQL, Alteryx, AppSheet, and BigQuery.

Director, Product Management - Application Platform

• Aug 2019 - Oct 2019

As a product manager, I collaborated with our customers and coordinated the design and approach for application solutions targeted at solving business needs.

Director, Product Evangelism

• Oct 2018 - Jul 2019

As a product evangelist, I build bridges between our customer's needs and our product capabilities. I work closely with our customers and customer-facing teams to identify what could drive value and introduce our product teams into the conversation to hone and realize that value. I also work closely with our product teams and thought leaders to identify and disseminate best practice to our customers.

Sr. Manager, Technical Solutions

• Mar 2018 - Oct 2018

As a Sr. Manager over Technical Solutions I managed of team of 7 skilled data and technology practitioners to deliver scalable solutions that met our customer's needs. As part of this role, I orchestrated different team models to meet customer needs at scale and meet specific customer needs where relationships are critical. Our efforts, in concert with our CSM counterparts, drove strong retention and surfaced opportunities for additional account growth. I also worked closely with our Product team to surface customer needs.

Manager, Technical Solutions

• May 2017 - Feb 2018

My team seeks for opportunities to invest in our customers in ways that provide a meaningful impact. We do this by combining our business acumen with our love of technology and innovation using tools like SQL, Python, and web development technologies. We also seek to identify and distribute best practices for data architecting, insight storytelling, and organizational governance.

Principal Technical Solutions Manager

• Aug 2016 - Apr 2017

Worked with customers to identify opportunities to meet business need and drive value in new ways using technology. Also focused heavily on innovations and efficiencies that would drive scalability within Domo across a diverse customer base.

Principal Customer Experience Manager

• Feb 2016 - Jul 2016

Identified and implemented innovative solutions to improve our customer's journey from pre-sales through implementation and growth.

Principal Solutions Architect

• Apr 2015 - Jan 2016

Worked with some of Domo's largest prospective and existing accounts to identify solutions that aligned to their business objectives.

Principal Consultant

• Jan 2015 - Mar 2015

Worked with our Media and Entertainment group as both a business and technical consultant.

Enterprise Solutions Consultant

• Feb 2014 - Dec 2014

Worked with some of our largest customers to define quick wins and technical solutions.

Senior Consultant, Pod Leader

• Feb 2013 - Feb 2014

Managed a technical consulting pod focused on financial systems. Worked on special projects to streamline connectivity and data efficiency.

Implementation Engineer

• Sep 2012 - Feb 2013

- Integrated customers across a variety of industries with the Domo business intelligence platform- Proposed and developed underlying data sources and actionable KPIs designed to answer key business questions

Product Manager

• Apr 2012 - Sep 2012

Product Manager for a Data Team focusing on product data and third party integration

Product Analyst

• Sep 2011 - Apr 2012

- Performed a high-level gap analysis of an acquired company’s merchandising, fulfillment, and customer solutions business processes in order to isolate functionalities that would require rework and change management- Worked with engineers to identify potential solutions that minimized development effort and cost

E-Commerce Business Analyst

• Jan 2011 - Aug 2011

- Gathered requirements, assisted in the design, and provided product support for a new shipping model and streamlined promotional functionalities for a $7 million+ website- Collaborated with an international engineering team using the Agile development framework to ensure appropriate product development for key cart and checkout functionalities during a replatforming effort - Developed a webpage for the Marketing department to test promotional content against various CSS templates

Advisory Tech Security Consultant

• Sep 2008 - Jan 2011

- Performed a current state analysis and proposed an ideal future state definition for a client's Identity and Access Management (IAM) environment and strategy - Performed wireless access point security assessments at 10 physical locations to help a health care company work towards achieving Payment Card Industry (PCI) compliance goals - Installed and/or customized an Oracle Identity Manager (OIM) for five different clients to provide integration with Active Directory, Exchange, Oracle E-Business Suite, AIX servers, mainframes, and custom interfaces - Developed custom adapters in Java for OIM solution using core APIs to meet account provisioning and reconciliation requirements - Developed web interface capabilities for OIM using Struts 2, Java, and JSP to satisfy client's system access approval needs - Provided demos and trainings to key client stakeholders

Operations Center Systems Analyst

• May 2006 - Apr 2008

- Monitored BYU and LDS Church network devices and more than 500 servers to ensure reliability and mitigate downtime - Provided 2nd level support for BYU students and employees via phone - Created 11 Knowledge Base articles to improve issue response efficiency - Monitored BYU and LDS Church network devices and more than 500 servers to ensure reliability and mitigate downtime - Provided 2nd level support for BYU students and employees via phone - Created 11 Knowledge Base articles to improve issue response efficiency

System Engineering Intern

• May 2007 - Aug 2007

- Helped design and build-out a new, larger data center to prepare for increased Q4 sales - Prepared switch maps and designed clean cable management for more than 50 servers - Calculated and ordered logistical supplies for key portions of the data center build - Managed the racking and cabling of more than 20 servers during a single night data center migration - Helped design and build-out a new, larger data center to prepare for increased Q4 sales - Prepared switch maps and designed clean cable management for more than 50 servers - Calculated and ordered logistical supplies for key portions of the data center build - Managed the racking and cabling of more than 20 servers during a single night data center migration

Volunteer Representative

• Jul 2002 - Jul 2004

- Provided English classes and other service to members of the local community - Learned how to effectively communicate in Spanish - Scheduled daily work activities for myself and at least one other individual - Assisted in training, counseling, and supporting up to 7 other representatives - Provided English classes and other service to members of the local community - Learned how to effectively communicate in Spanish - Scheduled daily work activities for myself and at least one other individual - Assisted in training, counseling, and supporting up to 7 other representatives