Experience

JA Northern & Eastern Ontario (JA-NEO)

• Canada
• Non-profit Organization Management
• 1 - 100 Employee

• Director - Programs and Operations

  • Jan 2017 - Present



County of Peterborough

• Peterborough, Ontario

• Administrative Assistant (Placement)

  • Jan 2016 - Mar 2016

  • Organized and maintained electronic and paper files • Answered incoming calls, transferred calls, and provided information to the general public • Improved office efficiency by developing a new digital filing system handbook on the procedures and protocols outlined by The Ontario Municipal Records Management System • Created a digital F.A.Q. sheet on TOMRMS record filing system. • Established a how-to-manual for changing headings in Microsoft Word. • Updated and maintained the TOMRMS manual. • Reviewed incoming correspondence, determining what required immediate attention and directing to proper department(s) • Ensures confidentiality of all administrative and financial proposals while exercising discretion as well as confidentiality of all materials. • Answered phones in a professional and helpful manner • Maintained an up-to-date department file retention database and digital employee filing handbook • Supplied parking tokens and building access to employees and visitors • Dispersed incoming mail to correct recipients throughout the office as well as prepared outgoing mail for courier pickup



Community Care Foundation - City of Kawartha Lakes

• Lindsay, Ontario

• Communications Co-ordinator, Office Assistant

  • May 2015 - Jul 2015

  - Consulted with local businesses and general public within the community to raise awareness of upcoming events being organized by Community Care Foundation. - Created, cataloged and maintained donations for silent and live auction for Annual Care Gala in Microsoft Excel and Microsoft Access. - Constructed a newsletter for board members, businesses and members of Community Care City of Kawartha Lakes. - Submitted bank deposits on a regular basis. Created and processed hundreds of thank you letters, follow up letters as well as tax receipts using mail merge in Microsoft Word. - Assisted in the organization of the Annual Care Gala. - Ensured that meeting rooms were organized and clean - Created a digital database in Microsoft Excel with all community organizations, churches, clubs etc.



Ontario Agri Food Venture Centre

• Colborne, Ontario

• Office Assistant/ Communications Coordinator (Placement)

  • Apr 2015 - May 2015

  - Constructed the Facebook, Twitter and HootSuite accounts for Ontario Agri-Food Venture Centre. - Created Microsoft PowerPoint presentations and Prezi presentations for the grand opening as well as for the general reception area. - Effectively interacted with visitors, the media and many levels of politicians to provide appropriate answers regarding what Ontario Agri-Food Venture Center does while the premier of Ontario visited the facility for the grand opening. - Received and screened a high volume of emails - Ensured meeting rooms, reception area was organized and professional looking



Kingsway Greenhouse

• Oshawa Ontario

• Greenhouse Labourer

  • Jan 2014 - Jun 2014

  • Worked independently or as part of a team to plan, organize and prioritize tasks • Answered questions from customers regarding horticulture practices as well as sales and promotions • Collected, organized and reviewed orders to make sure everything was delivered and packed correctly • Applied verbal, written, listening, communication, and customer service skills to perform in-person inquiries and provide information to internal clients and/or public • Worked independently or as part of a team to plan, organize and prioritize tasks • Answered questions from customers regarding horticulture practices as well as sales and promotions • Collected, organized and reviewed orders to make sure everything was delivered and packed correctly • Applied verbal, written, listening, communication, and customer service skills to perform in-person inquiries and provide information to internal clients and/or public