Cody Knudson

Application Engineer at Conexess Group
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Contact Information
us****@****om
(386) 825-5501
Location
Catlettsburg, Kentucky, United States, US
Languages
  • English -

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Credentials

  • CWTS
    CWNP
    Apr, 2018
    - Nov, 2024
  • CompTIA A+ Certification
    CompTIA
    Jun, 2017
    - Nov, 2024
  • Cisco Certified Entry Level Technician
    Cisco
    Jul, 2018
    - Nov, 2024

Experience

  • Conexess Group
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Application Engineer
      • Apr 2022 - Present

  • MyVariety LLC
    • Information Technology & Services
    • President
      • Mar 2020 - Present

  • SAIC
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • PC Technician
      • Mar 2021 - Apr 2022

  • Leidos
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • PC Technician
      • Sep 2019 - Mar 2021

  • Network Innovation Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Helpdesk
      • Jan 2019 - Apr 2019

      Answer inbound phone calls to troubleshoot computers for various remote clients.Make outbound phone calls or outbound emails to follow up with end users.Assist end users with the installation of software.Create new users in Active Directory and add them to the proper security group for accessing.Mail enable user accounts for on-premise Exchange servers and creation of mailboxes on Office 365.Troubleshoot printers and assist with the configuration of network printers and copiers.

  • CDI Engineering Solutions
    • United States
    • Services for Renewable Energy
    • 700 & Above Employee
    • Level 2 Analyst
      • Jul 2018 - Jan 2019

      Answer inbound phone calls to troubleshoot computers remotely for Tufts University, Case WesternReserve University, and McKesson.Make outbound phone calls or outbound emails to follow up with end users.Assist end users with the installation of software.Create new users in Active Directory and add them to the proper security group for accessing NetworkShares.Mail enable user accounts for on-premise Exchange servers and creation of mailboxes on Office 365.Troubleshoot printers and assist with the configuration of network printers and copiers.

  • Mountwest Community and Technical College
    • United States
    • Higher Education
    • 100 - 200 Employee
    • IT Student Assistant
      • Sep 2017 - Jul 2018

      Troubleshoot faculty computers and printers.Assist with the install and maintenance of computer software.Deploy computers in classrooms using Windows Deployment Services.Log work using osTicket.

    • Peer Coach
      • Dec 2016 - Sep 2017

      Helped new potential students with the enrollment process and did tele-counseling calls with potential students.Gave potential students a tour of campus and provided them with basic information about degree programs

Education

  • Mountwest Community and Technical College
    Associate of Arts and Sciences (AAS), Network Systems Security; Network Systems Development; Network System Administration
    2016 - 2018

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