Reporting Analyst

• Sep 2022 - Present

Assistant Evaluator

• Sep 2019 - May 2022

• Transferred data from paper forms to online spreadsheets and cleaned data, allowing management to efficiently research and retrieve insights necessary to make data-driven decisions. • Extracted and interpreted data patterns to translate findings into actionable outcomes that were used to increase effectiveness and proficiency of the program. • Constructed dashboards based off the data containing the central tendencies and graphical representations that gave management an easy synopsis of the data. • Used statistical methods to analyze data and generate useful evaluation reports which included the key findings and recommendations for improvement. • Utilized data visualization tools to effectively communicate business insights that gave executives a quick high-level overview. Show less

Front Desk Attendant

• Jan 2018 - Dec 2020

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. • Managed customer transactions, prepared deposits, updated files, processed registrations and maintained records. • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. • Managed customer transactions, prepared deposits, updated files, processed registrations and maintained records.

Cashier/Customer Service Representative

• Jun 2017 - Jan 2018

• Helped customers locate items, complete purchases, and join reward programs to promote loyalty, satisfaction, and sales numbers. • Answered questions about store policies and addressed customer concerns. • Helped customers locate items, complete purchases, and join reward programs to promote loyalty, satisfaction, and sales numbers. • Answered questions about store policies and addressed customer concerns.

Host

• Oct 2016 - May 2017

• Cultivated positive guest relations by managing information and orchestrating speedy seating. • Worked efficiently as a team to prepare for events and maximize guest satisfaction. • Cultivated positive guest relations by managing information and orchestrating speedy seating. • Worked efficiently as a team to prepare for events and maximize guest satisfaction.