Cody Deitz

Technical Writer at Tonkean
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Location
Palm Coast, Florida, United States, US

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5.0

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Stuart Brougher

As a presales manager, I never would have expected that one of my go-to resources would be my startup’s tech writer. But wow – Cody was absolutely invaluable to my organization. Cody is proactive, easy to work with, and gives 110% to everything he does. He helped my team out on many customer-facing projects, from marketing material to RFPs. Cody is not only an excellent writer, but he was able to understand all of the nuanced product enhancements from our engineering teams and translate them into valuable, consumable material for our clients.

Sameer Kausar 🦆

Cody's curiosity and technical aptitude makes for a killer combo when it came to producing technical writing. Not only would he want to dive deep into the product to understand it to make good documentation, he would also synthesize information from across different people and sources into one coherent thought. Many of the documentation he created helped us gain credibility within our prospects and ultimately help to close more deals. A bonus with Cody was he helped me vet if the memes I created landed or not.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Writer
      • Aug 2021 - Present

      I lead the documentation effort at Tonkean, helping to build and enhance our docs. My main goal is to enable and empower shared services teams, like legal and procurement, to build great experiences for their users, from simple intake and triage automations to complex end-to-end workflows across departments—all without writing code. I lead the documentation effort at Tonkean, helping to build and enhance our docs. My main goal is to enable and empower shared services teams, like legal and procurement, to build great experiences for their users, from simple intake and triage automations to complex end-to-end workflows across departments—all without writing code.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Technical Writer
      • Sep 2019 - Aug 2021

      Working alongside UI technical writers and UX designers, I specialized in API and developer documentation that helps a variety of highly technical users to integrate with TraceLink's solutions. What I enjoyed most about my time at TraceLink was helping to build documentation to support the new Opus platform upon which users can build custom applications to serve their unique business needs. Working alongside UI technical writers and UX designers, I specialized in API and developer documentation that helps a variety of highly technical users to integrate with TraceLink's solutions. What I enjoyed most about my time at TraceLink was helping to build documentation to support the new Opus platform upon which users can build custom applications to serve their unique business needs.

    • Real Estate
    • 1 - 100 Employee
    • Freelance Writer
      • Jan 2016 - Jan 2020

      My freelance work is pleasantly varied, but is usually in the editing and copywriting arenas, where I've helped clients build their brand via social media, generate more leads, increase sales, or get their projects off the ground with quality content & copy. My freelance work is pleasantly varied, but is usually in the editing and copywriting arenas, where I've helped clients build their brand via social media, generate more leads, increase sales, or get their projects off the ground with quality content & copy.

    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Writer II
      • Apr 2019 - Sep 2019

      I worked with developers and project managers throughout the entire SDLC to create user and developer documentation, including user guides, configuration guides, and API documentation. In addition to working cross-functionally to ensure on-time deliverables for our stakeholders, I helped drive innovation with in-app documentation, company-wide language style standards, and reactive developer docs.

    • Technical Writer I
      • Aug 2018 - Apr 2019

    • Higher Education
    • 700 & Above Employee
    • Graduate Teaching Assistant
      • Aug 2015 - Jun 2018

      I taught first-year composition as well as Creative Writing, focusing on genre theory and process-oriented writing. In Intro to Creative Writing, I designed the curriculum from the ground up to demystify the writing process and empower students to share their voices.

    • Writing Consultant
      • Jan 2016 - Jun 2017

      I aided students and faculty of all levels and disciplines to improve their writing. As an advocate for the Writing Center and writing best practices more broadly, I designed and led workshops on writing issues and created writing reference materials.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Teaching Associate
      • Jan 2013 - Jun 2015

      As the instructor of record, I taught two sections of first-year composition, focusing on process-oriented writing with carefully scaffolded assignments; I adapted the core curriculum and evaluated student writing.

    • Supplemental Instruction Leader
      • Aug 2010 - May 2014

      As a supplement to first-year students' composition courses, I taught biweekly writing and study skills courses aimed at improving student adaptability and autonomy. I designed and taught lessons to strengthen skills at every step of the writing process.

Education

  • University of North Dakota
    Doctor of Philosophy (Ph.D.), English Language and Literature/Letters
    2015 - 2019
  • California State University, Northridge
    Master of Arts (MA), English/Creative Writing
    2012 - 2015
  • California State University-Northridge
    Bachelor of Arts (BA), English Language and Literature/Poetry
    2010 - 2012

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