Cody Birkhead

Supervisor at Parking Management Services, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US
Skills

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Credentials

  • Certification, National Strength & Conditioning Association (School of Exercise Training and Science, Phoenix, AZ) AED & First Aid Certification
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Experience

  • Parking Management Services, Inc.
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Supervisor
      • Sep 2016 - Present

      ✢ Utilized excellent interpersonal skills to greet arriving guests and assist with the unloading of luggage.✢ Contributed to long-term growth by providing excellent customer service to maximize repeat business.✢ Collaborated with other valets to ensure all internal company policies and procedures were followed. ✢ Utilized excellent interpersonal skills to greet arriving guests and assist with the unloading of luggage.✢ Contributed to long-term growth by providing excellent customer service to maximize repeat business.✢ Collaborated with other valets to ensure all internal company policies and procedures were followed.

  • American Valet
    • United States
    • Operations Manager
      • Dec 2011 - Aug 2016

      ✢ Selected by executive management to oversee multiple high-end valet accounts on behalf of major clients.✢ Successfully consistently low turnover rate while maximizing profit margins among managed accounts.✢ Maintained optimal staffing levels to improve service delivery and efficiently allocate available resources.✢ Recipient of numerous awards for increasing employee retention and building strong client relationships.✢ Maximized employee performance by assisting with all elements of training, coaching, and mentoring.✢ Proactively identified, addressed, and resolved complaints, vehicle claims, and services discrepancies.

  • PPS PARKING & TRANSPORTATION, INC.
    • Hospitality
    • 1 - 100 Employee
    • Valet
      • Jan 2006 - May 2010

      ✢ Utilized excellent interpersonal skills to greet arriving guests and assist with the unloading of luggage.✢ Contributed to long-term growth by providing excellent customer service to maximize repeat business.✢ Collaborated with other valets to ensure all internal company policies and procedures were followed. ✢ Utilized excellent interpersonal skills to greet arriving guests and assist with the unloading of luggage.✢ Contributed to long-term growth by providing excellent customer service to maximize repeat business.✢ Collaborated with other valets to ensure all internal company policies and procedures were followed.

  • Minuteman Parking Company
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Valet
      • Jan 2005 - Jan 2006

Education

  • School Of Exercise Training & Science
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Community

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