Experience

Driveline Baseball Enterprises, Inc

• United States
• Spectator Sports
• 1 - 100 Employee

• Academy Coordinator (WA)

  • Sep 2023 - Present

  Overseeing day-to-day operations of Driveline Academy (WA location), including: -Managing schedules for all teams including tournaments, games/scrimmages, field bookings -Filling rosters -Ensuring subscriptions and relevant accounts are set up for each athlete -Handling inbound and outbound parent communications

• Head Coach, Driveline Academy

  • Sep 2022 - Present

  Head Coach of an 12U Driveline Academy baseball team. Responsible for implementing baseball technology into athletes' training programs, recording/tracking developmental progress, and communicating practice/game logistics to families

• Systems Coordinator, Customer Relations

  • May 2023 - Sep 2023

  -Working to optimize internal business systems, especially those that impact customer experience and customer record management -Collaborating with a variety of departments (Software Engineering, Finance, Sales, Warehouse, Player Development, etc) to create or improve workflows that maximize financial and personnel efficiency of the company -Creating documentation for and facilitating onboarding of new Customer Relations hires -Continuing contribution to day-to-day CR… Show more -Working to optimize internal business systems, especially those that impact customer experience and customer record management -Collaborating with a variety of departments (Software Engineering, Finance, Sales, Warehouse, Player Development, etc) to create or improve workflows that maximize financial and personnel efficiency of the company -Creating documentation for and facilitating onboarding of new Customer Relations hires -Continuing contribution to day-to-day CR operations (email/phone/socials queue response, internal and external technical support for systems, customer account management/registration/scheduling, etc)

• Customer Relations Associate

  • Aug 2022 - May 2023

  Providing both company and customer-facing technical support for our physical training products, data-driven online/in-gym training programs, and proprietary software platforms. Interacting daily with a variety of clients ranging from grade schoolers and their parents to elite professional athletes. Responsibilities include customer scheduling, account management, order processing, voicemail/email queue response, outbound sales connect calls, and financial auditing.

• Business Operations Intern

  • Jun 2022 - Aug 2022

  Assisted with scheduling, athlete registration and account management. Managed POS sales/gear orders. In-person client interactions, including leading facility tours and providing account/scheduling support.



City Baseball

• United States
• Spectator Sports
• 1 - 100 Employee

• Head Baseball Coach

  • Feb 2018 - Aug 2022

  Head Coach of a Seattle-based youth travel team Head Coach of a Seattle-based youth travel team



Guayakí Yerba Mate

• United States
• Food and Beverage Services
• 200 - 300 Employee

• Student Ambassador

  • Nov 2021 - May 2022



Target

• United States
• Retail
• 700 & Above Employee

• Cashier/Food Service

  • Jul 2017 - Feb 2018



Seattle Golf Club

• Greater Seattle Area

• Honors Caddie

  • May 2015 - Aug 2017