Coceka Yawa
Debtors Clerk at Table Charm- Claim this Profile
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Bio
Experience
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Table Charm
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Consumer Goods
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1 - 100 Employee
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Debtors Clerk
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Apr 2015 - Present
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Bookkeeper
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Nov 2014 - Present
•maintain routine and accurate bookkeeping •keep records of payments made •determine which accounts are overdue •contact companies who owe money in writing or by telephone to recover the outstanding balance •make follow-up calls •maintain routine and accurate bookkeeping •keep records of payments made •determine which accounts are overdue •contact companies who owe money in writing or by telephone to recover the outstanding balance •make follow-up calls
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Standard Bank Group
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South Africa
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Financial Services
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700 & Above Employee
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Customer information Consultant
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Aug 2014 - Oct 2014
Customers successfully migrated to alternate electronic banking channels. • Increased profitability as a result of quality growth in market share. • Increased cross-sell ratios. • Good Risk Assurance report findings. • Complaints and queries effectively managed.• Retention of satisfied, well informed customers as measured by Customer Experience Measurements Identifies customer needs effectively and opens new accounts according to laid down procedures.• Transfers, amends and closes accounts as and when requested by customers according to laid down instructions.• Assist customers efficiently and effectively by ensuring that transactions are processed timeously. • Ensures that Customer on boarding process is followed when necessary.• Ensures that customers are fully informed of their rights and obligations to the bank in accordance with the Code of Banking Practice Regularly develops opportunities for sales by actively searching for new contacts to expand sales opportunities. • Increase branch advances by responsible lending practices• Sell the bank’s products reactively and pass on sales leads to the applicable areas. • Identifies cross selling and migration opportunities and sells products/services reactively. • Completes sales and lead generation tracking forms on a daily basis. • Ensures that targets and budgets are met.• Participates in tactical sales/marketing activities as required.• Captures applications for Student Loans.• Closes accounts.• Actions confirmation of Employment on Customer first. Show less
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Front Line Teller
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Oct 2013 - Jul 2014
+ Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.+ Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.+Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.+ Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.+ Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.+ Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.+ Promoting banks products and services.+Comply with all department and company policies, procedures and regulation.+Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line. Show less
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Data Capturer
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Jul 2013 - Oct 2013
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Education
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Boston Business College
Diploma, Accounting -
Dordrecht High
Matric