Carrie Stanton
Training and Technical Support Manager at Chief Architect Software- Claim this Profile
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Bio
Zelda Wilson
Carrie volunteered for and later accepted the role of chair person for the WOL AITP Chapter PEA Committee. She was given the task of coordinating the creation of the Westwood WOL AITP Chapter website contents, updating and facilitating the WOL Chapter section on the National AITP website, and creating the newsletter, In addition to these duties in a newly formed student chapter for the Association for Information Technology Professionals she still managed to post student opportunities to our InCircle group. As Secretary/Treasurer of the WOL AITP Chapter I followed Carrie's work and progress closely and I truly do not believe we could have found a better person for the position. She is intelligent, organized, insightful, dedicated, and she knows how to get things accomplished.
Zelda Wilson
Carrie volunteered for and later accepted the role of chair person for the WOL AITP Chapter PEA Committee. She was given the task of coordinating the creation of the Westwood WOL AITP Chapter website contents, updating and facilitating the WOL Chapter section on the National AITP website, and creating the newsletter, In addition to these duties in a newly formed student chapter for the Association for Information Technology Professionals she still managed to post student opportunities to our InCircle group. As Secretary/Treasurer of the WOL AITP Chapter I followed Carrie's work and progress closely and I truly do not believe we could have found a better person for the position. She is intelligent, organized, insightful, dedicated, and she knows how to get things accomplished.
Zelda Wilson
Carrie volunteered for and later accepted the role of chair person for the WOL AITP Chapter PEA Committee. She was given the task of coordinating the creation of the Westwood WOL AITP Chapter website contents, updating and facilitating the WOL Chapter section on the National AITP website, and creating the newsletter, In addition to these duties in a newly formed student chapter for the Association for Information Technology Professionals she still managed to post student opportunities to our InCircle group. As Secretary/Treasurer of the WOL AITP Chapter I followed Carrie's work and progress closely and I truly do not believe we could have found a better person for the position. She is intelligent, organized, insightful, dedicated, and she knows how to get things accomplished.
Zelda Wilson
Carrie volunteered for and later accepted the role of chair person for the WOL AITP Chapter PEA Committee. She was given the task of coordinating the creation of the Westwood WOL AITP Chapter website contents, updating and facilitating the WOL Chapter section on the National AITP website, and creating the newsletter, In addition to these duties in a newly formed student chapter for the Association for Information Technology Professionals she still managed to post student opportunities to our InCircle group. As Secretary/Treasurer of the WOL AITP Chapter I followed Carrie's work and progress closely and I truly do not believe we could have found a better person for the position. She is intelligent, organized, insightful, dedicated, and she knows how to get things accomplished.
Credentials
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Associate Kitchen & Bath Designer (AKBD)
National Kitchen & Bath Association
Experience
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Chief Architect Software
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United States
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Software Development
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1 - 100 Employee
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Training and Technical Support Manager
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Dec 2018 - Present
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Technical Support Analyst
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Dec 2011 - Present
Work directly with external users via telephone, e-mail and web to resolve software and user issues, communicate with other departments; and take on additional tasks or participate in special projects as needed. Work directly with external users via telephone, e-mail and web to resolve software and user issues, communicate with other departments; and take on additional tasks or participate in special projects as needed.
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teleNetwork
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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OneSupport Advanced Internet Helpdesk Technician
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Mar 2007 - Jun 2011
To provide computer support for hardware and software by telephone, e-mail, chat and remote utilities for resolution of customer issues to ensure quality support and professional standards on each contact. Manage time effectively in order to obtain performance criteria objectives while creating a strong and efficient customer experience. Analyze computer software and system configurations to identify customer-reported issues and recommend corrective actions. Maintain accurate records of customer information to track customer history and report recurring problems to customer's product or service provider. Escalate complex issues to appropriate team following customer specific escalation procedures. Perform and complete related tasks and projects as assigned. Currently performing as a remote agent working from home.
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PEA Committee Chairperson
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Dec 2008 - May 2010
WOL AITP is a student chapter of the Association for Information Technology Professionals. As PEA (Programs, Education, Arrangements) Committee Chairperson I organize the content on our website, Publish our newsletter once a term and look for education opportunites to share with the chapter. WOL AITP is a student chapter of the Association for Information Technology Professionals. As PEA (Programs, Education, Arrangements) Committee Chairperson I organize the content on our website, Publish our newsletter once a term and look for education opportunites to share with the chapter.
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Marine Corps Recruiting
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Armed Forces
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700 & Above Employee
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Corporal
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Aug 2002 - Aug 2006
August - December 2003 (Okinawa, Japan) Reviewed completed work for spelling, grammar, punctuation and format. Used Microsoft Word to create travel orders, and Microsoft Excel to create and maintain databases, and filing systems. January - August 2004 (Okinawa Japan) Managed and maintained Commanding and Executive Officer's schedules. Promoted international courtesy by learning foreign customs while developing friendships with Japanese nationals. Picked up passengers at prearranged locations. Performed routine vehicle maintenance.August 2004 - August 2006 (San Deigo, California) Used Microsoft PowerPoint to create informative and educational classes. Assisted customers in the completion forms in accordance with policy. Audited travel related payments for accuracy. Verify completeness and accuracy of subordinates' work, computations, and records.
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Education
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2007 - 2010
Westwood College - Denver North
Bachelors, Information Systems Security
Community
