Experience

Redwood Security Systems Inc.

• United States
• Security and Investigations
• 1 - 100 Employee

• Administrative Specialist/Account Manager/Project Coordinator

  • Dec 2019 - Present

• Office Administrator/Dispatch Coordinator

  • Feb 2018 - Dec 2019



Renew Physical Therapy - Bay Area

• United States
• Medical Practices
• 1 - 100 Employee

• Specialty Projects Coordinator

  • Dec 2019 - Present

• Office Coordinator/Administrative Supervisor

  • Mar 2018 - Dec 2019


Counsyl
• United States
• Biotechnology Research
• 1 - 100 Employee
• Client Services

  • Oct 2017 - Jan 2018


Redwood Toxicology Laboratory, Inc

• Specialty Accounts Coordinator/Customer Service Representative III

  • Jul 2015 - Oct 2017

  Member of team responsible for managing and coordinating drug testing for the state of Indiana’s Department of Child Services (INDCS). As a CSIII I work primarily on specialty projects, billing/discrepancy follow up, and 24/7 emergency screen coordination. As a CSIII I am also trained and able to perform all tasks regularly completed by my CS I and CS II colleagues. As such I regularly assist in training new hires and help to create SOPs as well as other training/reference material as needed. Processing paperwork, and maintaining client records while providing problem solving assistance to clients, drug screening companies, and INDCS family case managers while ensuring all such communication is adherent with HIPPA laws. Working alongside the lab team to ensure specimen are processed efficiently, and results are received in a timely manner. Show less



Pier 1 Imports

• United States
• Furniture and Home Furnishings Manufacturing

• Sales Team Lead/Shift Manager

  • Sep 2013 - Jul 2015

  Supervising and motivating a team of associates to cultivate sales while providing exemplary customer service, both in store and via multi-line phone system. As a manager I would handle the resolve of customer issues/concerns, as well as the training of new hires. Completing and filing of banking forms, client orders, and inventory paperwork. Overseeing of promotional signage and visual merchandising updates, while regularly maintaining displays throughout the sales floor. Supervising and motivating a team of associates to cultivate sales while providing exemplary customer service, both in store and via multi-line phone system. As a manager I would handle the resolve of customer issues/concerns, as well as the training of new hires. Completing and filing of banking forms, client orders, and inventory paperwork. Overseeing of promotional signage and visual merchandising updates, while regularly maintaining displays throughout the sales floor.