Chihiro Moda

Travel Consultant at Expedia Cruises
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • Japanese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Social Media Marketing for Small Business
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • travel industry council of Ontario
    Travel Industry
    Mar, 2021
    - Nov, 2024
  • Being Positive at Work
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Body Language for Leaders
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Cultivating a Growth Mindset
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Developing Your Emotional Intelligence
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Disrupting Yourself
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Interpersonal Communication
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Problem Solving Techniques
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Smart serve
    Smart Serve Ontario
    Mar, 2020
    - Nov, 2024
  • Opera
    Opera
    Mar, 2021
    - Nov, 2024
  • Online CPR/AED and First Aid Combo Course
    First Aid Training

Experience

  • Expedia Cruises
    • Canada
    • Travel Arrangements
    • 700 & Above Employee
    • Travel Consultant
      • Jan 2022 - Present

      ・Worked closely with clients to understand needs and meet specific travel desires. ・Kept abreast of all cruise rules, requirements and industry standards when scheduling travel arrangements. ・Responded to clients' questions, issues, and complaints and found appropriate solutions on the phone, email and in person. ・Handled sensitive information with professionalism and responsibility. ・Worked closely with clients to understand needs and meet specific travel desires. ・Kept abreast of all cruise rules, requirements and industry standards when scheduling travel arrangements. ・Responded to clients' questions, issues, and complaints and found appropriate solutions on the phone, email and in person. ・Handled sensitive information with professionalism and responsibility.

  • Japas Nijkerk
    • Netherlands
    • Restaurants
    • 1 - 100 Employee
    • Guest service, bartender
      • May 2019 - Present

      • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness. • Displayed enthusiasm and promoted excellent customer services, successfully increasing referrals and walk-in business. • Arranged and prepared tables for guests to offer memorable experiences and foster repeat business. • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands. • Upsold menu items to customers, driving up per sale revenues and maximizing profits. • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory. Show less

  • Ramen Misoya Colombo
    • Restaurants
    • Restaurant Server
      • May 2019 - Jan 2020

      • Ability to learn the menu to answer questions and remember details regarding orders • Contributed to advertisements by designing handmade posters, managing a business account on social media, and proposing a new campaign • Ability to learn the menu to answer questions and remember details regarding orders • Contributed to advertisements by designing handmade posters, managing a business account on social media, and proposing a new campaign

Education

  • George Brown College
    1, Hospitality Administration/Management
    2020 - 2022

Community

You need to have a working account to view this content. Click here to join now