Business Intelligence Analyst

• Jul 2022 - Present

yes& is part of the Greenman Group, Europe’s only fully integrated grocery-anchored real estate investment and fund management group. yes& is part of the Greenman Group, Europe’s only fully integrated grocery-anchored real estate investment and fund management group.

Business Intelligence Analyst

• Apr 2021 - Present

Working directly between the Technology & Marketing team to deliver reports, insights, trends and projects. Collaborating with all internal stakeholders to holistically understand the business strengths and how we will grow and develop the company through the use of data analysis, technology, and business intelligence. Assisting the IT project managers to achieve team and the group company goals Experience in - UAT & CX - Project Management - Reporting Working directly between the Technology & Marketing team to deliver reports, insights, trends and projects. Collaborating with all internal stakeholders to holistically understand the business strengths and how we will grow and develop the company through the use of data analysis, technology, and business intelligence. Assisting the IT project managers to achieve team and the group company goals Experience in - UAT & CX - Project Management - Reporting

Business Analyst

• Jan 2020 - Apr 2021

Creating, managing, and delivering MI for business strategy decisions used by Senior Management within Litigation requirements. Including the drafting, screening, QA, and execution of key legal documentation within the ASU and training and personal development of sub-team colleagues

Litigation Team

• Jan 2019 - Jan 2020

Litigation Specialist in a high-pressure regulated environmentCase managing a portfolio of over 180 clients where building relationships and achieving results is the main prerogative

Data Analysis - Financial Solutions (RACC division) AIB

• Aug 2017 - Jan 2019

Creation of reports, forecasts, and analyses for the department's daily activity which was reported directly to the Central Bank of Ireland in line with CPC regulations.

Credit Official - Financial Soultions (RACC division)

• Apr 2017 - Aug 2017

Trainee Manager

• Feb 2017 - Mar 2017

Retail Assistant

• Oct 2016 - Dec 2016

Temporary Christmas contract as retail assistant. Customer centric position. Main posts at fitting room service, point of sale, shop floor maintenance and stock replenishment. Temporary Christmas contract as retail assistant. Customer centric position. Main posts at fitting room service, point of sale, shop floor maintenance and stock replenishment.

Supervisor

• Nov 2013 - Apr 2016

As a part-time supervisor, this introductory management position taught many necessary and unexpected skills. Some of my key duties included: Being a brand ambassador : setting a standard excellent customer service, how to correctly deal with difficulties and dressing for the role to inspire our customers Managing the store, acting as the only member of management on weekend trade and other occasions. Ensuring customer service standards and sales targets were met while motivating and supporting a team in a busy store Ensuring all staff are trained and equipped to perform and meet company standards Point of Sale and all cash processes - sales, discounts, returns,opening and closing procedures Having confidence and knowledge for queries and complaint resolutions: customers and staff manpower planning and daily running of the store, including taking of delivery, processing of delivery, re-plaining the shop floor to drive sales and profit protection. Processing of daily paperwork : exceptions reports, emailes, sales reports, targets reports, fault and other IT issues. Key holder and security issue contact Knowing the code of process to follow in the event of circumstances I could not deal with alone.

Digital Marketing

• Jan 2015 - May 2015

Digital marketing position as part of college work placement program. Duties included: social media management blog management marketing plan and implementation via email messenger services tracking and analysing success of marketing plans idea generation of retail ops general data management Digital marketing position as part of college work placement program. Duties included: social media management blog management marketing plan and implementation via email messenger services tracking and analysing success of marketing plans idea generation of retail ops general data management

Sales Assistant

• Jun 2012 - Aug 2013

variety of responsibilities including: upholding exemplary customer services that boutiques thrives on. Customer service and making sale targets set by management for the week processing delivery: pricing the manual mark-up, steaming, tagging. visual merchandising of the store and windows. I enjoyed my time at Glamour as working with such as small team and store allowed me to gain insight as to how SMEs in Ireland truly operate. variety of responsibilities including: upholding exemplary customer services that boutiques thrives on. Customer service and making sale targets set by management for the week processing delivery: pricing the manual mark-up, steaming, tagging. visual merchandising of the store and windows. I enjoyed my time at Glamour as working with such as small team and store allowed me to gain insight as to how SMEs in Ireland truly operate.

Sales Assistant and Digital Marketing

• Feb 2013 - Jun 2013

One-to-one customer shopping/ styling delivery processing and re-planning stock management of social media : facebook, twitter, google+ & emails * store closure as of late june 2014 One-to-one customer shopping/ styling delivery processing and re-planning stock management of social media : facebook, twitter, google+ & emails * store closure as of late june 2014