Experience

Benchmark Mortgage
• United States
• Financial Services
• 1 - 100 Employee
• Submissions Coordinator

  • May 2015 - Present


DISYS

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Inline Quality Assurance and Foreclosure Analyst

  • Mar 2012 - Present

  Provide analytical and administrative support for mortgage underwriting process through verification of all documentation relevant to the loan approval process. Audit underwriter’s processes for accuracy and adherence to policy and guidelines. Assists team in gathering and organizing data that tracks, reports and manages for internal purposes the loan review and modification process. Verify all customer provided documentation using multiple applications such as Iportal, Urban Lending and Stewart. Communicate findings of any remaining deficiencies. Appointed by Unit Manager to assist coworkers with complicated files that involve calculations with multiple income sources, as well as files that require greater research or verification to validate underwriter’s final decision. Analyze credit reports, business P&L statements, rental agreements, bank statements, pay stubs and tax returns/tax transcripts to insure file quality is consistent with underwriting decision and standards. Desktop industry applications used: AS400, LAMP, LMP Checklist, Home Saver, LM Financials and SIM D.


Conifer Health Solutions
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Unidentified/CID Specialist Revenue Cycle Management

  • Apr 2014 - Apr 2015


General Information Services

• Information Services
• 1 - 100 Employee

• Client Relationship Coordinator

  • Sep 2011 - Jan 2012

  Conducted background checks of hiring candidates for third party client. Screened for general background, prior employment verification, fingerprinting and drug testing. Compiled and communicated findings to client both verbally and in writing. Maintained strictest confidentiality. Conducted background checks of hiring candidates for third party client. Screened for general background, prior employment verification, fingerprinting and drug testing. Compiled and communicated findings to client both verbally and in writing. Maintained strictest confidentiality.



CMI

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Collection Agent

  • Aug 2011 - Sep 2011

  Collected delinquent payments for third party cable providers Time Warner and SuddenLink. Collected delinquent payments for third party cable providers Time Warner and SuddenLink.



American Heart Association | American Stroke Association

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2009 - May 2011

  Solicited, collected and processed contributions. Filled requests by contributors for Association products. Educated callers on various Association healthcare initiatives. Assisted in special projects as needed. Maintained strictest confidentiality. Solicited, collected and processed contributions. Filled requests by contributors for Association products. Educated callers on various Association healthcare initiatives. Assisted in special projects as needed. Maintained strictest confidentiality.



Frisco Family Services

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Donation Line Supervisor

  • May 2008 - Apr 2009

  Provided oversight to agency personnel engaged in performing intake process. Tested, approved and repaired as needed all electronic and computer equipment for sale. Monitored staff to ensure customer service. Provided oversight to agency personnel engaged in performing intake process. Tested, approved and repaired as needed all electronic and computer equipment for sale. Monitored staff to ensure customer service.