Experience

South Franklin Circle

• Hospitals and Health Care
• 1 - 100 Employee

• Security

  • Aug 2011 - Present

  At South Franklin Circle we in security are tasked with monitoring cameras, excepting & delivering packages, helping residents with tv's & telephone equipment, making patrols, assigning keys to EVS, small maintenance jobs, setting up & rearranging rooms for events. At South Franklin Circle we in security are tasked with monitoring cameras, excepting & delivering packages, helping residents with tv's & telephone equipment, making patrols, assigning keys to EVS, small maintenance jobs, setting up & rearranging rooms for events.



The MetroHealth System (Cleveland, OH)

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Referral Office Liaison

  • Feb 2017 - Mar 2019

  As a Referral Office my responsibilities are to answer phone calls in a busy call center setting. Using the Epic Cadence system I can register a new patient demographics, schedule appointments, send messages, referral request, & medication request. Also I can look up verified patient information while staying within HiPPA laws. As a Referral Office my responsibilities are to answer phone calls in a busy call center setting. Using the Epic Cadence system I can register a new patient demographics, schedule appointments, send messages, referral request, & medication request. Also I can look up verified patient information while staying within HiPPA laws.



Kaiser/Healthspan

• Member Service Representitive

  • Aug 2014 - May 2016

  As a MSR my responsibilities were to schedule appointments, send & direct messages from patients to providers, request medications from providers. MSR's were also responsible for entering new patient demographics along with entering & verifying insurance information in system using Epic Cadence. I used Epic MyChart to look up patient history and information regarding appointments & messages.

• Patient Tranporter

  • Aug 2006 - Jul 2014

  As a patient transporter I built relationships with members by assisting them to appointments and different departments via wheelchair or bed in timely matter and by priority. I made frequent patrols around facility to make sure wheelchairs were available at each entrance for patrons. Also keeping up maintenance & sanitize wheelchairs. Helping pharmacy retrieve paper scripts from offices and deliver to pharmacy while keeping a log to track scripts delivered and signed for.