Charles Nicholls

Senior Business Analyst at Legal Services Commission of South Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Adelaide, South Australia, Australia, AU
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Evan Williams

Professional, articulate and business outcome orientated, Charles brings a can do attitude to project delivery. His skills and professionalism combine with a humorous and personable character to ensure positive and pragmatic business outcomes are achieved. A significant asset to any team.

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Credentials

  • ITIL V3 Foundations
    BCS, The Chartered Institute for IT

Experience

  • Legal Services Commission of South Australia
    • Australia
    • Legal Services
    • 1 - 100 Employee
    • Senior Business Analyst
      • Jul 2023 - Present
  • South Australia Police
    • Australia
    • Law Enforcement
    • 400 - 500 Employee
    • Business Analyst
      • Aug 2021 - Jun 2023
  • Department for Environment and Water
    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Business Analyst
      • Feb 2021 - Jul 2021
    • Business Analyst
      • Aug 2020 - Jan 2021
  • Beyond Bank Australia
    • Australia
    • Banking
    • 400 - 500 Employee
    • Senior Business Analyst
      • Jan 2020 - Jul 2020
  • SA Pathology
    • Australia
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Senior Business Analyst
      • Jul 2019 - Dec 2019
    • Business Analyst
      • Apr 2019 - Jun 2019
  • SA Housing Authority
    • Australia
    • Government Administration
    • 100 - 200 Employee
    • Business Analyst
      • Nov 2018 - Apr 2019
  • Australian Government Department of Human Services
    • Government Administration
    • 700 & Above Employee
    • Systems Analyst
      • Jan 2018 - Nov 2018
  • Bendigo and Adelaide Bank
    • Australia
    • Banking
    • 700 & Above Employee
    • Senior Business Analyst
      • Aug 2014 - Jan 2018

      Responsible for the solution design for ETL projects, including the elicitation and analysis of requirements, and the creation of workflow models, data lineage maps, domain models, functional specifications, procedure manuals, user guides and business communications. Responsible planning and overseeing user acceptance testing, including collation of testing results and tracking of testing progress, and the creation of test plans, test scripts and close out reports. Responsible for the solution design for ETL projects, including the elicitation and analysis of requirements, and the creation of workflow models, data lineage maps, domain models, functional specifications, procedure manuals, user guides and business communications. Responsible planning and overseeing user acceptance testing, including collation of testing results and tracking of testing progress, and the creation of test plans, test scripts and close out reports.

  • Rural Bank
    • Australia
    • Financial Services
    • 300 - 400 Employee
    • Business Solutions Specialist
      • 2010 - Aug 2014

      Responsible for the solution design for numerous software enhancement, business process and compliance projects, including the elicitation and analysis of requirements, and the creation of business cases, solution option papers, workflow and operating models, domain models, use cases, screen mock ups, wire frames, functional specifications, communication plans, training plans, SOPs, release notes and business communications.Responsible for management of several projects, both business process and system enhancements, including the creation of detailed project plans, project definitions, post implementation reviews, management of risk and issues, and status reporting to project sponsors and owners. Show less

    • Business Systems Analyst
      • 2007 - 2010

      Responsible for the functional design of Business Banking and AML/CTF software solutions for loan origination system, including the creation of workflow models, data flow diagrams, screen mock ups, functional requirements, control data specifications.

    • Lead Analyst Programmer
      • 2005 - 2007

      Responsible for leading a small team of analyst programmers, including work allocation, status reporting, maintaining documentation and testing standards, and performance coaching.Responsible for maintaining and extending n-tier software solutions, including software development, data loads, estimation, build automation, performance monitoring and analysis, development and release roadmaps, revision control and release management.

  • Essential Computer Systems / Essential
    • Systems Developer
      • Nov 1999 - Jul 2005

      Developed and maintained scalable, n-tier financial services software for the superannuation and banking industries. Activities include DB analysis, design, SDM authoring, client support, user documentation and release management Developed and maintained scalable, n-tier financial services software for the superannuation and banking industries. Activities include DB analysis, design, SDM authoring, client support, user documentation and release management

Education

  • TAFE SA
    Diploma of Information Technology
    1997 - 1999
  • Adelaide High School

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