Cloéphée Rossi

Ecommerce Product Manager at Phoenix Teefactory
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Contact Information
us****@****om
(386) 825-5501
Location
ES
Languages
  • French Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • Professional Scrum Product Owner™ I (PSPO I)
    Scrum.org
    Dec, 2022
    - Nov, 2024
  • Agile project management with scrum
    PUE
    Jul, 2022
    - Nov, 2024
  • Immersive Data Science Experience
    Talent Garden Innovation School
    Oct, 2021
    - Nov, 2024
  • Discover the cloud with Amazon Web Services
    OpenClassrooms
    Mar, 2021
    - Nov, 2024
  • Improve your Agile Project Management
    OpenClassrooms
    Mar, 2021
    - Nov, 2024
  • Introduce yourself to Machine Learning
    CentraleSupélec
    Mar, 2021
    - Nov, 2024
  • Manage your project with a Scrum team
    OpenClassrooms
    Mar, 2021
    - Nov, 2024
  • Make a dashboard with Tableau
    Ensae-Ensai Formation Continue (Cepe)
    Feb, 2021
    - Nov, 2024
  • UX design : discover the basics!
    OpenClassrooms
    Nov, 2020
    - Nov, 2024
  • Scrum Foundation Professional Certificate
    CertiProf
    Jan, 2021
    - Nov, 2024

Experience

  • Phoenix Publicidad S.R.L.
    • Spain
    • Textile Manufacturing
    • 1 - 100 Employee
    • Ecommerce Product Manager
      • Mar 2020 - Present

      Ecommerce Product Manager for the French and Belgian market.Responsible for product backlog and prioritization of tasks and maintaining a close relationship with customers by proposing technical and commercial solutions adapted to their needs.

    • Ecommerce Specialist
      • Mar 2018 - Mar 2020

      Conducting marketing research, data analysis, user research, customer analysis, budgeting and forecasting. Improving user experience satisfaction by implementing customer feedback.

  • CCA International
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Operations Coordinator
      • Oct 2017 - Mar 2018

      Responsible for administration and monitoring several tasks to be performed by the back office team and also training them on a daily basis on new processes.

    • Sales Representative
      • Nov 2011 - Mar 2018

      In charge of understanding and satisfying customers' requests while accompanying them through the purchase and delivery processes.

  • Transcom
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Specialist
      • Jul 2007 - May 2009

      Providing technical support, updates, and feedback on traffic changes on the European road network for web and Via Michelin GPS. Providing technical support, updates, and feedback on traffic changes on the European road network for web and Via Michelin GPS.

Education

  • Nuclio Digital School
    Master's degree, Digital Product Management
    2021 - 2022
  • Bau, Centro Universitario de Diseño
    Bachelor's degree, Interior Design
    2007 - 2011
  • Lycée Français de Barcelone
    Baccalauréat Scientifique
    2004 - 2007

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