Cloé Destinoble, MPH
Project Manager, Equitable Health and Well-Being at National Association of Community Health Centers (NACHC)- Claim this Profile
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Bio
Credentials
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COVID-19 Contact Tracing
Johns Hopkins Bloomberg School of Public HealthJul, 2020- Nov, 2024 -
HIPAA Security Training - Business Associate H110 BA
HIPAA Secure Now!Jul, 2020- Nov, 2024 -
Making Contact : A Training for COVID-19 Contact Tracers
ASSOCIATION OF STATE & TERRITORIAL DIR HEALTH PROMOT & PUB HLTH EDUJul, 2020- Nov, 2024 -
Human Subjects Research - Social/Behavioral Human Research
Collaborative Institutional Training Initiative ProgramNov, 2019- Nov, 2024
Experience
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National Association of Community Health Centers (NACHC)
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Project Manager, Equitable Health and Well-Being
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Apr 2022 - Present
Assist health centers with developing and implementing data-driven strategies for documenting and addressing patient social risk factors through partnerships. • Manage projects that focus on building health center capacity to collect and act on standardized data on social drivers of health (SDOH). Responsibilities include developing work-plans and monitoring progress across team members, ensuring deadlines are met, reviewing deliverables for completeness, keeping partners informed and up to date, and managing project grant reporting and contracting processes. • Manage efforts related to PRAPARE improvement, including expanding social risk screening domains, documenting interventions, using the data to manage patient risks, and supporting efforts to build “upstream” capacity • Manage HIT vendor relationships and lead or support strategies for improving PRAPARE EHR/HIT functionalities. Build expertise in in different EHR/HIT platforms/functionalities and provide training or technical assistance to PRAPARE users as needed • Manage regular assessments of PRAPARE user experiences to inform future directions, technology needs, and training/technical assistance Show less
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Migrant Clinicians Network
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Program Manager, Migrant and Immigrant Health
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Oct 2020 - Apr 2022
Managed two national COVID-19 projects that focus on underserved immigrants, migrants and refugees. Supported the provision of technical assistance, development of resources, facilitation of educational activities and continuing education, implementation of evaluation processes, and management and analysis of data. Extensive networking with healthcare and public health professionals, organizations, and community-based groups. • Managed program and conduct day-to-day project activity by contributing to the development, implementation, and evaluation of project deliverables. • Developed educational and project-related tools and materials, perform research activities. • Identified and network with local, regional, national, and international partners to foster new projects and collaborate with project partners and contractors. Show less
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ScribeAmerica
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Account Manager
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Oct 2019 - Sep 2020
• Managed 35 direct reports consisting of 25 Project Managers, 9 Supervisors and 1 Quality Assurance Manager; indirectly oversaw more than 100 team members • Coordinated workshops for external and internal clients on topics related to best practices in healthcare • Trained new staff on investigation, data input and reporting procedures • Ensured high contract retention of client accounts through strong relationship management skills and operational excellence• Operated as the client’s main point of contact for all matters and maintain a strong relationship with the client for the life of the contract• Identified areas of growth opportunities for the company• Conducted regular calls and monitored monthly reporting with direct report to ensure operational stability and quality of services• Initiated, managed, and led Action Plans, Remediation Plans, and Service recovery efforts as needed for accounts• Compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) regulations Show less
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Operations Manager
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Mar 2018 - Oct 2019
• Communicated and advised human resources, IT, and other facility liaisons to ensure best practice• Coordinated compliance with healthcare facilities and developed a detailed pre-employment process• Lead the implementation process of new scribe programs, contracts and managing existing projects• Maintained organization's effectiveness and efficiency by delivering and supporting strategic plans for implementing information technologies• Managed and oversaw various specialties including: cardiology, urology, cardiology, psychiatry, ophthalmic surgery and family medicine while understanding client goals, expectations and ensure success• Hired, managed, provided leadership, mentorship, and training to subordinates and ensured that these individuals were skilled and successful• Implemented programs to improve provider workflow and efficiency Show less
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Quality Assurance Project Manager
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Mar 2017 - Mar 2018
• Assisted the Director of Operations in the execution and implementation of new client contracts• Ensured the timely and successful delivery of Telehealth/Telemedicine services according to client needs and objectives• Developed reports with timelines and weekly updates of projects• Operated as clients’ main point of contact for all matters during the implementation and maintained strong relationships• Communicated with the facility human resources, IT, and other facility liaisons to coordinate compliance and developed a detailed pre-employment process• Assisted with troubleshooting and problem-solving any operational matters during or after the implementation of programs• Clearly communicated the progress and health of client contracts to the Senior Management Team• Proficient in medical terminology and medical abbreviationsAward: 2017 Project Manager/Chief Scribe/ Scribe of The Year Show less
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Biological Scientist III
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Mar 2020 - Jun 2020
• Assisted epidemiology staff with calls for health checks and supported epidemiological case contact investigations • Provided recommendations to patients under investigation (PUI) who reported illnesses • Traced and monitored contact to prevent further spread of COVID-19 and ensure immediate action was taken to reduce risk • Provided counseling on COVID-19 transmission, risk factors and prevention guidance • Conducted training sessions and presentations for patients to disseminate education for COVID-19 response • Managed data for surveillance for reportable infectious diseases, including laboratory report analysis, assessment of disease disposition and case assignment Show less
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Toys"R"Us
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United States
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Retail
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700 & Above Employee
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Cash and Sales Auditor
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Nov 2011 - Feb 2017
• Developed and maintained policies and procedures to support the sales audit office through communicating with management • Performed daily audits to ensure sales, registers and store's safe were all balanced • Prepared various monthly reports for record keeping and general ledger purposes • Identified cashier process issues, provided feedback on cashier and customer service training, and processed the store's weekly deposits • Developed and maintained policies and procedures to support the sales audit office through communicating with management • Performed daily audits to ensure sales, registers and store's safe were all balanced • Prepared various monthly reports for record keeping and general ledger purposes • Identified cashier process issues, provided feedback on cashier and customer service training, and processed the store's weekly deposits
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Education
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2018 - 2020
Florida International University
Master's degree, Public Health -
2013 - 2017
Florida Atlantic University
Bachelor's degree, Psychology -
2011 - 2013
Broward College
Associate's degree, Biology/Biological Sciences, General
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