Experience

Service Science

• United Kingdom
• Market Research
• 1 - 100 Employee

• Managing Director

  • Aug 2014 - Present

• Managing Director

  • Aug 2014 - Present



Plumsource Ltd

• United Kingdom
• Market Research

• Managing Director

  • Jun 2010 - Present

  Customer Experience Management



Insights by Kantar

• United Kingdom
• Market Research
• 700 & Above Employee

• Group Director

  • Oct 1999 - May 2010

  Over an 11 year period I led the UK mystery shopping and Hospitality & Leisure practices designing and managing programmes for many blue-chip clients such as Intercontinental Hotels Group, Pret A Manger and Tesco.During this time I was also jointly responsible for the design and development of the current mystery shopping field management platform.



C G Bull & Taylor Ltd

• Non-Exec Director

  • 1987 - 2006

  I put in the seed capital to start this wholesale wine and spirit business, and raised the remaining funds through the Business Expansion Scheme. I was the Chairman until 1993 and a non-exec director until the business was sold in 2006.



Scher International Ltd

• Managing Director

  • Apr 1995 - Oct 1999

  At the time of our sale to Taylor Nelson Sofres we were the leading mystery shopping provider to the UK hospitality sector.