Experience

Centriforce Products Limited

• United Kingdom
• Plastics Manufacturing
• 1 - 100 Employee

• UK Utilities & Civils Sales Executive at Centriforce Products Limited

  • Dec 2018 - Present

• Sales Administrator / Account Manager

  • Nov 2017 - Dec 2018

  • Provide a focal point for incoming product and company enquiries. Tracking incoming enquiries from source. • Develop relationships with customers to maximise satisfaction levels and manage expectations. • Communicate via phone, email and fax with suppliers and customers to achieve sound working relationships • Efficiently handle incoming orders, providing input to product planning and handling the entire order process through to delivery (sales order, works orders, delivery paperwork UK & Export).• Utilise and maintain the CRM system for customer knowledge and management review • Attend any necessary training programmes identified by the company • Organise sample requests for customers when required to do so • Provide administrative support to Sales Managers, Directors and other departments within the business • Actively promote and sell our products to customers when the opportunity arises • Liaise with transport companies and goods out department to ensure we deliver orders on time and in the most economical way for the business • Track and collate key customer statistics for management review and process improvement • Raise works orders for production, ensuring all relevant information is provided with the support of the Sales Managers • Liaise with scheduling department to ensure all orders are made on time to meet our KPI target for late deliveries. • Deal with customer complaints professionally and efficiently, following our company procedure at all times. • Carry out credit insurance investigation, liaising with the accounts department and the Finance Director to ensure the company is protected from unnecessary risk. • Maintain the Sales Office filing system to a high standard. • Carry out any reasonable task as and when required for the benefit of the business • Review sales order commitments on a weekly basis.• Review Dispatches on a daily basis



Colloids Ltd

• United Kingdom
• Plastics Manufacturing
• 1 - 100 Employee

• Production Planner

  • Oct 2015 - Nov 2017

  Solid knowledge of Supply Chain activities, MRP, Planning, Procurement, Production and Manufacturing.Practical knowledge / understanding of Lean Supply Chain concepts and applicationStrong analytical, planning and organizational skillsStrong knowledge / experience of MRPPlanning and scheduling of material in accordance with the needs of the MPS.Conduct finite capacity planning and scheduling of internal manufacturing operations in accordance with the needs of the MPS, producing & releases internal work orders schedules & monitor performance to planDevelops production schedule for internal manufacturing operations for a each production line within the black plant.Optimises capacity, with minimal inventory and to ensure delivery to our customers on time.Strategically sets and manages all planning elements associated with all manufacturing. Parts.Ability to read and understand technical formulations/ specifications and what is subsequently required to make the finished goods they being planned.Strategically sets and manages all planning elements associated with purchased material. Provides direction to purchasing on quantity & timing requirements of materialsPlans and manage raw material inventory.Monitoring reject, age’s stocks, yield, BOM accuracy, to ensure continuous improvement with production and the technical team.Planning and sequencing material inflows in such a way as to maintain inventory at planned levels to ensure that inventories are sized and balanced at the optimum levels throughout the supply chain.

• Sales Administrator/ Account Manger

  • Sep 2012 - Oct 2015

  Development of sales opportunities from both existing and prospective clients via telephone. Understanding full potential and suggest strategy for growth. Building up a rapport with current/lapsed clients and managing accounts where appropriateKeeping systems up-to-date with contact details and sales development statusEnsuring that all sales administration is completed to a high standard and in a timely mannerLiaising with field sales representatives Developing and implementing strategies for new productsManage and develop nominated accounts – reporting on performance vs. budget for both tonnes and margin. Developing direct contact with client and manage customer from the base. Forecast future revenue lines in line with budget expectations.Oversee and manage the progress of all technical projects. Range development in line with market requirements and competition.Competitive analysis – comparable grades, market pricing, gaps.Pricing – issue monthly price lists for all stocked grades.Margin control and analysis – full engagement and understanding of margin contribution within product group.Sales by product group (tonnes and margin) – monitor, understand, report and take action.Stock holding – set and agree min/max stock levels to meet current and future demands.PR – internal and external – work closely with the Marketing Department on e-shots, PR, promotions etc. to generate demand/interest and communicate with key Colloids target market sectors – develop Company Stature!