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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Health Information Management Assistant
      • Mar 2022 - Present

      Land O' Lakes, Florida, United States

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • HIM Specialist
      • Jan 2023 - Present

      Tampa, Florida, United States

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • HIM Document Imaging Specialist Lead
      • Mar 2020 - Mar 2022

      Tampa, Florida, United States

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Eligibility Screening Representative
      • Sep 2018 - Oct 2019

      Brookeville, FL •Utilize screening and determination forms to assist self-pay patients in applying for possible eligible programs and financial aid •Assist patients in obtaining all papers and proof necessary so that the case can be reviewed by appropriate case worker(s) •Assist patients in completion of all applications. This may include assisting the patients with the required reading, writing and/or explanation of the questions on the application •Maintain a high level of accuracy on all… Show more •Utilize screening and determination forms to assist self-pay patients in applying for possible eligible programs and financial aid •Assist patients in obtaining all papers and proof necessary so that the case can be reviewed by appropriate case worker(s) •Assist patients in completion of all applications. This may include assisting the patients with the required reading, writing and/or explanation of the questions on the application •Maintain a high level of accuracy on all forms •Facilitate payment through established ESS Collection protocols •Contact the patients prior to and after the appointment to ensure that the appointments are kept •Monitor accounts to ensure patients payments are received and applied to patients account by facility cashier •Work closely with governmental agencies to complete the application processes for patients Show less

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Document Management Specialist
      • Feb 2018 - Sep 2018

      Tampa/St. Petersburg, Florida Area • Completes special projects or assignments as needed to meet initiatives and or objectives of department • Review new applications and supporting documents and apply policy and criteria required for credentialing processing • Perform all required primary source verifications. • Maintain and update credentialing database records • Contacting, verification and uploading of provider contracts • Contact hospitals, licensing agencies, malpractice carriers, and medical schools to… Show more • Completes special projects or assignments as needed to meet initiatives and or objectives of department • Review new applications and supporting documents and apply policy and criteria required for credentialing processing • Perform all required primary source verifications. • Maintain and update credentialing database records • Contacting, verification and uploading of provider contracts • Contact hospitals, licensing agencies, malpractice carriers, and medical schools to obtain credentialing verifications • Review the CAQH system, applications or supplemental documents. • Maintain electronic provider files • Assists and coordinates QI projects as needed • Maintains supply levels equipment maintenance communications and records • Maintains and secures files of QI activities • Directs communication to the appropriate staff Show less

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Project Coordinator
      • May 2015 - Jun 2017

      Tampa/St. Petersburg, Florida Area Serve on project teams and work independently to assist program staff in development, design, and implementation of project activities and interventions. Act in a liaison capacity between appropriate management personnel and staff, transmitting decisions, and information to organizational units as appropriate, as well as outside agencies and organizations Meet agreed upon deadlines in a timely fashion and accurately prepare and type deliverables, reports, various project… Show more Serve on project teams and work independently to assist program staff in development, design, and implementation of project activities and interventions. Act in a liaison capacity between appropriate management personnel and staff, transmitting decisions, and information to organizational units as appropriate, as well as outside agencies and organizations Meet agreed upon deadlines in a timely fashion and accurately prepare and type deliverables, reports, various project documents Conduct research via the Internet including literature searches of clinical topics as assigned Prepare support documents needed for project deliverables and assist with documentation and submission of deliverable using the appropriate mechanism (i.e., electronic, hard copy, direct data entry, etc.) Conduct Internal Quality Control (IQC) monitoring regarding efficiency/effectiveness of activities conducted. Present issues and recommended solutions and take corrective actions as indicated Perform other duties as assigned. Show less

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Records Management Supervisor
      • Aug 2014 - May 2015

      Tampa/St. Petersburg, Florida Area Recruited, hired, trained and coached on average of number new employees Led medical records staff in producing quality work that focused on all aspects of facility the operations, including setting priorities and job assignments. Encouraged creative thinking, problem solving, and empowerment as part of the facility management team to improve the production of daily workflow within the department. Reviewed assignments and daily work to prioritize areas of… Show more Recruited, hired, trained and coached on average of number new employees Led medical records staff in producing quality work that focused on all aspects of facility the operations, including setting priorities and job assignments. Encouraged creative thinking, problem solving, and empowerment as part of the facility management team to improve the production of daily workflow within the department. Reviewed assignments and daily work to prioritize areas of improvement. Routinely collaborated with department managers to correct problems and improve services. Supervised and managed the daily activities of staff for assisting a number of physicians, nurses and support staff. Assigned employee areas, scheduled staff PTO requests, organized staff if needed in different areas within department. Identified process improvements in the day-to-day functioning of the department. Established staff schedules and assignments based on facility needs. Interpreted and communicated new or revised policies to staff. Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Records Supervisor
      • Oct 2012 - Jul 2014

      Tampa/St. Petersburg, Florida Area Recruited, hired, trained and coached on average of number new employees Strategically planned methods to achieve operational goals and targets. Led medical records staff in producing quality work that focused on all aspects of facility the operations, including setting priorities and job assignments. Encouraged creative thinking, problem solving, and empowerment as part of the facility management team to improve the production of daily workflow within the… Show more Recruited, hired, trained and coached on average of number new employees Strategically planned methods to achieve operational goals and targets. Led medical records staff in producing quality work that focused on all aspects of facility the operations, including setting priorities and job assignments. Encouraged creative thinking, problem solving, and empowerment as part of the facility management team to improve the production of daily workflow within the department. Reviewed assignments and daily work to prioritize areas of improvement. Routinely collaborated with department managers to correct problems and improve services. Supervised and managed the daily activities of staff for assisting a number of physicians, nurses and support staff. Assigned employee areas, scheduled staff PTO requests, organized staff if needed in different areas within department. Identified process improvements in the day-to-day functioning of the department. Established staff schedules and assignments based on facility needs. Interpreted and communicated new or revised policies to staff.

    • Medical Records Clerk
      • Jul 1998 - Oct 2012

      Tampa/St. Petersburg, Florida Area Processing incoming records for appeal review. Data enter results of determination into system for billing purposes. Typing letters and sending them to FCSO (First Coast Service Options) Intake Coordinator - FTA (Fast Track Appeal) intake calls from beneficiaries or their representative who wants to appeal a discharge from a Hospital, Nursing Home, SNF, Hospice or HHA. Program Integrity Liaison - Coordinates activities associated with Physician Acknowledgment… Show more Processing incoming records for appeal review. Data enter results of determination into system for billing purposes. Typing letters and sending them to FCSO (First Coast Service Options) Intake Coordinator - FTA (Fast Track Appeal) intake calls from beneficiaries or their representative who wants to appeal a discharge from a Hospital, Nursing Home, SNF, Hospice or HHA. Program Integrity Liaison - Coordinates activities associated with Physician Acknowledgment Monitoring. Maintain daily communication with senior project coordinator regarding status of Medical Records activities. Delivery and retrieval of charts to reviewers, as needed. Accept delivery of and process all hard copy medical records as appropriate. Tracking medical records by signing appropriate chart location and/or reason codes in automated system. Sorting and distributing medical records as appropriate.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Health Information Technician
      • Jan 2002 - May 2003

      Tampa/St. Petersburg, Florida Area Send invoices out for Medical Record requests from correspondence of attorneys, providers and patients (handled walk-ins and telephone requests as well). Processed the billing of payments into a databases system.

Education

  • University of Phoenix
    Bachelor of Science (B.S.), Health/Health Care Administration/Health Management
    2011 - 2013
  • University of Phoenix
    Associate of Science (A.S.), Health/Health Care Administration/Management
    2009 - 2011

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