Clinton Roose
Senior System Administrator at Opus Interactive, Inc.- Claim this Profile
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Bio
Credentials
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Google IT Support Specialization
CourseraAug, 2023- Oct, 2024 -
CompTIA A ce
CompTIAOct, 2013- Oct, 2024
Experience
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Opus Interactive, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior System Administrator
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Mar 2023 - Present
• Client and internal systems, servers and networks — both hardware and software • Windows server, desktop and applications support • Linux/BSD server and applications support • Network, hardware, security and datacenter systems • Client Corporate IT Systems (Exchange, Terminal Services, Active Directory, Kaspersky, Duo 2FA, Pleasant Password Server, Splunk, Jira, etc.) • Hosted Exchange and other mail systems — POP3, IMAP, SMTP, Anti-Spam, Anti-Virus and Webmail • Shared web hosting — Web, FTP, DNS, domain and SSL certificate registration and renewal • Firewall and Switch configuration • Virtualization support with VMware • Internal and Customer Corporate IT — Desktops, servers, applications, wired and wireless networks, printers, phone systems and mobile phones • Manage and maintain client firewalls including Palo Alto, Barracuda, WatchGuard, and PFSence. Show less
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AAA
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Consumer Services
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700 & Above Employee
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System Administrator II
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Aug 2021 - Nov 2022
• The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. • Proactively manage the service of systems to minimize impact during production time. • Coordinate change planning and formal change control process to systems in order to eliminate customer impact and ensure availability. • Set up and manage Palo Alto firewalls including setting up IPSec VPN and making sure setting are correct on both side so sites would have access to headquarters when they need it. • This System Administrator needs to possess a thorough understanding of Virtualization best practices and implementation, Hyper-V and VMware, and will help to guide our organization in best usage. • Other duties include performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. • They will also provide maintenance and patching of software, hardware and upgrades to protect against hackers, viruses and breaches to applications and operating systems. • Desired Skills and Experience Associates degree or higher in related field required. • Experience supporting Microsoft Active Directory environment. • Working experience with Microsoft Exchange, Virtualization technology, storage technology, cloud data centers, and high level architecture. • Working experience with Windows 10 professional desktops, Windows server 2012-2016 versions, and Microsoft Office 365. • Strong interpersonal and oral communication skills. • Must possess strong customer service skills. • Ability to prioritize to effectively prioritize and execute tasks in a high-pressure environment. • VMware vSphere administration, update, and configuration Show less
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expresscopy.com
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Printing Services
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1 - 100 Employee
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System Administrator
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Mar 2019 - Aug 2021
• Keep systems and network updated according to PCI standards • Install 3 new ESX servers connected with netapp server to allow our developers an environment to be able to work and be able to create a new environments for our customers • Connected virtual servers with VRealize and allow to scan with PCI standards to keep dev/stage environments to the standard • Set up and test different network firewalls when Cisco firewall was going EOL. Set up and tested Palo Alto, Watchguard and Barracuda to make sure all systems still worked and communicated over different vlans and NetApp server could perform necessary functions. • Update and create both php and java files for our Pageflex server to work • Assist with code reviews when needed • Make sure all essential servers (mssql, web, jira, confluence, fup) • Assist with onboarding/off boarding employees per manager requests • Use google admin to set up email and drive for new employees and make backups when off boarding • Communicate with Atmosera regarding new servers/networking to outside, and configuration • Assist with DNS using cloudlare and assist group doing coding by uploading files to them via cpannel and AWS Show less
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Shriners Children's Portland
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Network Specialist
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Nov 2015 - Dec 2018
• Provides hospital network and server administration, monitoring, and disaster recovery • Responsible for establishment and maintenance of standard network settings, documentation, and routine maintenance of backup and recovery systems, and ensures the reliable performance of the network from end to end. • Regularly uses network utilities to plan for changes, monitor, and diagnose faults with the local network. • Installs, configures, maintains and upgrades Microsoft Windows server operating systems, SANS and other applications. • Maintains and supports the Cisco VOIP system, AV and other telecom equipment. • Maintains file servers. Installs, maintains and troubleshoots computer and repair telecommunications system. • Work with Headquarts to test and allow network traffic on Palo Alto VPN’s, making sure network traffic was reaching the correct areas and making sure that network traffic was kept encrypted. • Maintains IT inventories, updating schedules as needed and properly disposing of equipment. • Answers help desk phone and provides support to users. • Secure research firewall to HIPAA and NIH compliances • Maintain email and AD servers for employee onboarding and offboarding Show less
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VanderHouwen
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Network Validation Technician
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Feb 2015 - Nov 2015
• Troubleshoot network drivers with server network cards • Build and configure HP, Dell and Lenovo servers • Practice cable management • Set up different network configuration in both Linux and Windows environments • Document steps taken to reproduce bugs for firmware developers • Perform updates for flashing firmware to network cards, as well as update different computer components like BIOS and iDRAC • Test network connections with PXE as well as iSCSI • Test with Chariot as well as MPX to push data between different network cards Show less
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Operations Sales/Support
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Feb 2012 - Feb 2015
• Troubleshoot and provide assistance for technicians concerning surveillance systems • Resolve issues with DDNS servers and customers DVR’s using DHCP and IP routing • Troubleshoot issues with capture cards using hexadecimal error codes • Trouble resolution through Windows error codes • PC hardware and troubleshooting • Test and troubleshoot hardware, software and networking • Knowledge of Windows Active Directory integration with LDAP • Configure different brand routers to work with system including but not limited to SonicWall, Cisco, Linksys, Netgear, Actiontec Show less
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LogMeIn
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United States
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Software Development
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700 & Above Employee
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Technical Supoprt
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Oct 2010 - Oct 2011
• Troubleshoot software VPN service for customers running Windows and MAC computers • Diagnose problems with Remote Printing, Remote Sound, Desktop Sharing, and File Sharing • Responsible for out of hours coverage for customer escalation • Knowledge of ActiveX plugins and plug-in management and trouble shooting for Internet Explorer, Safari, and Firefox • Configure and troubleshoot network adapters and configuring IP and metrix on the adapter • Editing Windows registry to make different changes to the program for different features to work Show less
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Operating Engineers Training Institute
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Spangle, Washington Area
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Network Technician
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Jun 2001 - Jun 2009
• Troubleshot desktops and laptops for common and advanced network issues • Perform monthly upgrades, maintenance and performance optimization of Windows work station • Maintenance of the company's website • Installation of active directory as well as Microsoft Exchange and manage user’s Microsoft Outlook email accounts for the employees • Configure and Maintain Active Directory database and have Windows XP/Vista computers connect to server 2003 • Subnetted different networks to different IP addresses for IP address conflicts resolution. Show less
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Center Partners
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Coeur D' Alene, Idaho
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Customer Service Associate
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Feb 2005 - Jul 2006
• Provided customer service for Qwest Choice TV/OnlineMarket Qwest home phone, DSL, TV, and Wireless to customers calling in • Write service and provisioning orders for technicians to go to customers premises and install services in a DOS based program supervisor escalation calls from upset customers calling in • Worked with TOS to determine the availability and capacity of the fiber optic or copper facilities for video service to customers in different area, assist in seeking alternate route, rerouting and redesigning to maximize customer coverage. Show less
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Education
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2006 - 2010
ITT Technical Institute, Spokane WA
BSS, Information Systems Security
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