Experience

Crave Cookies

• Food and Beverage Retail
• 1 - 100 Employee

• Vice President of Franchise Operations

  • Sep 2023 - Present



Store Space Self Storage

• United States
• Real Estate
• 100 - 200 Employee

• Director of Learning and Development

  • Aug 2021 - Sep 2023

  • Successfully manage and oversee learning and development programs for five enterprises under the Real Capital Group umbrella. • Develop & implement comprehensive learning strategies that align with organizational goals, overseeing eLearning content, talent management, organizational development, and learning technology teams. • Lead a team of learning and development professionals to design, develop, and deliver training programs that increase employee performance and retention. • Successfully identified, selected, and implemented a Learning Management System (LMS) that can effectively support significant organizational growth. • Collaborate with various departments to ensure training programs align with business goals and priorities. • Deliver impactful leadership development programs to enhance the skills of managers and executives. Show less



Extra Space Storage

• United States
• Real Estate
• 700 & Above Employee

• District Manager

  • Sep 2020 - Aug 2021

  • Recruited, trained, and developed store managers to maximize their potential and achieve business objectives.• Managing budgets, expenses, and financial reports to ensure profitability.• Oversee 15+ Extra Space storage locations.• Successfully managed multiple store locations, consistently meeting or exceeding sales targets and increasing profitability• Developed and implemented effective district-wide strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.• Provided strong leadership and support to store managers and their teams, ensuring they had the tools and resources needed to achieve their goals and deliver exceptional customer service.• Conducted regular performance evaluations and provided ongoing training and coaching to improve store manager and employee performance and development.• Collaborated with cross-functional teams, including marketing, finance, and operations, to execute district-wide initiatives and maximize overall business success.• Monitored district-level metrics, such as sales performance, inventory management, and staffing levels, and made data-driven decisions to optimize results.• Managed budgets and controlled costs effectively, maximizing profits and minimizing expenses for each store location.• Built strong relationships with key stakeholders, including store managers, employees, and customers, to create a positive and productive work environment. Show less

• Manager, third party

  • Apr 2018 - Sep 2020

  Extra Space Storage is the second-largest operator of self-storage facilities in the nation. With a current $16 billion market cap, they are publicly-traded and listed on the S&P 500.• Demonstrated ability to effectively manage client relationships, ensuring client satisfaction and retention through timely communication and strategic problem-solving.• Successfully managed multiple client accounts, overseeing all aspects of project management, budgeting, and reporting to ensure project success.• Skilled in analyzing and interpreting financial data to provide valuable insights to clients and improve operational efficiencies.• Collaborated with cross-functional teams to develop and implement process improvements and best practices to optimize client outcomes.Extra Space Storage has recently been honored with the following awards:- 2019 Forbes: America's Best Midsized Employers- 2019 Utah Business Fast 50- 2019 Platinum Award from the Utah Worksite Wellness Council Conference- 2018 Glassdoor: Best Places to Work- 2018 Utah Business Magazine: Best Companies to Work For Show less

• Division Learning Manager

  • Oct 2016 - Apr 2018

  • Responsible for the Learning and Development for 6 regions: UT, AZ, NM, HOU, OK, CO with an average of 120+ million in annual revenue.• Manage a team of 25 Learning Managers overseeing 300+ employees and the development of 10 District Managers.• Develop effective training managers, supporting performance solutions including: new hire training, technical/ sales/ service training to support the company and division objectives.• Measure the impact of various learning programs to ensure the appropriate business outcome is derived. Assess opportunities for continued improvement, set goals and establish metrics for success. Show less



Larry H. Miller Megaplex Theatres

• United States
• Entertainment Providers
• 100 - 200 Employee

• Corporate Training Manager

  • Oct 2012 - Oct 2016

  • Oversee Learning & Development for all employees working for the Megaplex Theatres. 17 locations, 2000+ employees • Evaluate the deficiencies and training/ development needs for the organization. Designed training programs to support employee growth and meet organizational goals. • Established an enduring development program for Larry H. Miller Group of Companies involving over 11,000+ employees. • Selected/ integrated and sustained a Learning Management System for Larry H. Miller Group. • Successfully conceptualized, designed, created, implemented and managed all professional development courses. • Created and conducted classroom/ web-based trainings for the company’s on-boarding and progressive development training needs. Show less



HTC

• Taiwan
• Consumer Electronics
• 700 & Above Employee

• Training/Marketing Representative

  • Jun 2010 - Oct 2012

  • Trained and developed brand champions who are loyal about selling HTC products. • Created/ presented HTC training and sales solutions through web-based and in person training sessions on a daily/ weekly/ quarterly and annually basis. • Oversaw all HTC sales, training & brand awareness in three regions: Utah, Idaho & Montana. • Trained and developed brand champions who are loyal about selling HTC products. • Created/ presented HTC training and sales solutions through web-based and in person training sessions on a daily/ weekly/ quarterly and annually basis. • Oversaw all HTC sales, training & brand awareness in three regions: Utah, Idaho & Montana.



Valley Capital Bank

• Gilbert, AZ

• SBA Loan Officer

  • Mar 2006 - Feb 2010

  Territory Florida • Implemented and created sale initiatives to refinance SBA 504 loans in Florida. • Produced marketing materials to promote banks SBA loan program. • Captured and analyzed data to aid in overall SBA Loan Sales. Territory Florida • Implemented and created sale initiatives to refinance SBA 504 loans in Florida. • Produced marketing materials to promote banks SBA loan program. • Captured and analyzed data to aid in overall SBA Loan Sales.



Zions Bancorporation

• United States
• Banking
• 700 & Above Employee

• Capital Markets

  • May 2008 - Apr 2009

  Assisted with all aspects of Capital Markets and foreign exchange. Assisted with all aspects of Capital Markets and foreign exchange.