Clint Calixte
IT Support Specialist/ System Admin at CMIT Solutions of Jacksonville- Claim this Profile
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Bio
Credentials
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Official CC Course Completion Certificate
(ISC)²Jun, 2023- Oct, 2024 -
AWS Academy Graduate - AWS Academy Cloud Foundations
Amazon Web Services (AWS)Feb, 2023- Oct, 2024 -
Cloud Engineering
Google Cloud Skills BoostNov, 2021- Oct, 2024 -
Elastic Google Cloud Infrastructure: Scaling and Automation - Locales
Google Cloud Skills BoostOct, 2021- Oct, 2024 -
Essential Google Cloud Infrastructure: Core Services
Google Cloud Skills BoostOct, 2021- Oct, 2024 -
Essential Google Cloud Infrastructure: Foundation
Google Cloud Skills BoostSep, 2021- Oct, 2024 -
Google Cloud Essentials
Google Cloud Skills BoostSep, 2021- Oct, 2024 -
Google Cloud Fundamentals - Core Infrastructure
Google Cloud Skills BoostSep, 2021- Oct, 2024 -
Diploma in Computer Networking
Alison - Free Online LearningFeb, 2019- Oct, 2024 -
CompTIA Network+ ce Certification
CompTIAJan, 2023- Oct, 2024 -
(ISC)² Candidate
(ISC)²May, 2023- Oct, 2024 -
Autotask PSA
DattoMay, 2022- Oct, 2024 -
SaaS Protection
DattoMay, 2022- Oct, 2024 -
Continuity
DattoJun, 2022- Oct, 2024
Experience
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CMIT Solutions of Jacksonville
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United States
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Information Technology & Services
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1 - 100 Employee
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IT Support Specialist/ System Admin
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Jan 2022 - Present
* Monitored and maintained networks and servers. * Upgraded, installed, and configured new hardware and software to meet company and clients' objectives. * Implemented security protocols and procedures to prevent potential threats. * Created user accounts and performed access control. * Performed diagnostic tests and debugging procedures to optimize computer systems. * Documented processes, as well as backed up and archived data. * Developed data retrieval and recovery… Show more * Monitored and maintained networks and servers. * Upgraded, installed, and configured new hardware and software to meet company and clients' objectives. * Implemented security protocols and procedures to prevent potential threats. * Created user accounts and performed access control. * Performed diagnostic tests and debugging procedures to optimize computer systems. * Documented processes, as well as backed up and archived data. * Developed data retrieval and recovery procedures. * Designed and implemented efficient end-user feedback and error reporting systems. * Delivering managed IT services and on-demand IT support. * Keeped up to date with advancements and best practices in IT administration. * Setting up endpoint detection systems(Sentential one) and backup and recovery agents on servers and devices(Datto). * Identity and Access Management * Setup and configured site networks, switches, routers, WAPs * Troubleshoot site networks, work stations and server IP addresses and gateways. * Windows server migrations and upgrades * Data migrations and Email migrations Show less * Monitored and maintained networks and servers. * Upgraded, installed, and configured new hardware and software to meet company and clients' objectives. * Implemented security protocols and procedures to prevent potential threats. * Created user accounts and performed access control. * Performed diagnostic tests and debugging procedures to optimize computer systems. * Documented processes, as well as backed up and archived data. * Developed data retrieval and recovery… Show more * Monitored and maintained networks and servers. * Upgraded, installed, and configured new hardware and software to meet company and clients' objectives. * Implemented security protocols and procedures to prevent potential threats. * Created user accounts and performed access control. * Performed diagnostic tests and debugging procedures to optimize computer systems. * Documented processes, as well as backed up and archived data. * Developed data retrieval and recovery procedures. * Designed and implemented efficient end-user feedback and error reporting systems. * Delivering managed IT services and on-demand IT support. * Keeped up to date with advancements and best practices in IT administration. * Setting up endpoint detection systems(Sentential one) and backup and recovery agents on servers and devices(Datto). * Identity and Access Management * Setup and configured site networks, switches, routers, WAPs * Troubleshoot site networks, work stations and server IP addresses and gateways. * Windows server migrations and upgrades * Data migrations and Email migrations Show less
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J. Darin Thomas Technology LLC.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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IT Marketing Intern
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Jul 2021 - Jan 2022
Work on various IT projects as well as marketing strategies and gained insight on google cloud infrastructure and skills. Work on various IT projects as well as marketing strategies and gained insight on google cloud infrastructure and skills.
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SA IT Services Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Level 2 IT tech
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Apr 2021 - Dec 2021
● Install and upgrade Windows OS on bare metal systems. This includes Windows 7, 8, and 10. ● Install department and personalized software on new systems. ● Troubleshoot and resolve start-up, hardware, and software issues for local and remote clients. ● Support provided for computers, software, printers, and peripheral equipment. ● Assemble and configure laptop and desktop hardware components. ● Troubleshoot, isolate, and diagnose advanced and common computer, peripheral, and… Show more ● Install and upgrade Windows OS on bare metal systems. This includes Windows 7, 8, and 10. ● Install department and personalized software on new systems. ● Troubleshoot and resolve start-up, hardware, and software issues for local and remote clients. ● Support provided for computers, software, printers, and peripheral equipment. ● Assemble and configure laptop and desktop hardware components. ● Troubleshoot, isolate, and diagnose advanced and common computer, peripheral, and printer problems. ● Install, move, add, change (IMAC) computers and printers. ● Provide end user with day-after technical support for needs, questions, and issues with their new systems. ● Support includes all software and hardware issues with the clients updated computers. ● Most systems require a full backup and restore of all data, utilizing inhouse software systems and processes. ● If automated backup fails, provide a manual data migration for customer systems. ● Track and manage new computers to ensure software and hardware security of the Banks equipment Show less ● Install and upgrade Windows OS on bare metal systems. This includes Windows 7, 8, and 10. ● Install department and personalized software on new systems. ● Troubleshoot and resolve start-up, hardware, and software issues for local and remote clients. ● Support provided for computers, software, printers, and peripheral equipment. ● Assemble and configure laptop and desktop hardware components. ● Troubleshoot, isolate, and diagnose advanced and common computer, peripheral, and… Show more ● Install and upgrade Windows OS on bare metal systems. This includes Windows 7, 8, and 10. ● Install department and personalized software on new systems. ● Troubleshoot and resolve start-up, hardware, and software issues for local and remote clients. ● Support provided for computers, software, printers, and peripheral equipment. ● Assemble and configure laptop and desktop hardware components. ● Troubleshoot, isolate, and diagnose advanced and common computer, peripheral, and printer problems. ● Install, move, add, change (IMAC) computers and printers. ● Provide end user with day-after technical support for needs, questions, and issues with their new systems. ● Support includes all software and hardware issues with the clients updated computers. ● Most systems require a full backup and restore of all data, utilizing inhouse software systems and processes. ● If automated backup fails, provide a manual data migration for customer systems. ● Track and manage new computers to ensure software and hardware security of the Banks equipment Show less
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Communications Unlimited Inc.
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United States
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Telecommunications
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1 - 100 Employee
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Cable Technician
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Sep 2020 - Apr 2021
• Installing, maintaining, and repairing cable infrastructure. • Performing maintenance on existing cabling systems. • Installing of televisions, routers and internet technology devices. • Troubleshooting issues with cable network. • Installing of cable support structures such as j-hooks, cable racks, and inner duct. • Installing, maintaining, and repairing cable infrastructure. • Performing maintenance on existing cabling systems. • Installing of televisions, routers and internet technology devices. • Troubleshooting issues with cable network. • Installing of cable support structures such as j-hooks, cable racks, and inner duct.
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Availity
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Client Service Representative
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Jun 2020 - Sep 2020
• Effectively educated, promoted and guided clients through online and mobile self-service capabilities. • Provided clients with clear, complete and accurate responses to their questions and inquiries at point of call • Managed risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risks. • Displays passion and commitment to deliver an experience that improves customers’ experience. • Effectively educated, promoted and guided clients through online and mobile self-service capabilities. • Provided clients with clear, complete and accurate responses to their questions and inquiries at point of call • Managed risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risks. • Displays passion and commitment to deliver an experience that improves customers’ experience.
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Jacksonville University
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United States
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Higher Education
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700 & Above Employee
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Teacher Assistant
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Sep 2016 - Apr 2020
Help organize, edit, copy, revise documents. Help organize, edit, copy, revise documents.
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UPS
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United States
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Truck Transportation
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700 & Above Employee
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Clerk
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Sep 2018 - Apr 2019
part-time position, packing and shipping items, and managing register. part-time position, packing and shipping items, and managing register.
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Education
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2016 - 2020
Jacksonville University
Bachelor's degree, Management Information Systems, General
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