Sales Execution Lead

• Nov 2022 - Present

Retail Store Manager

• Aug 2021 - Nov 2022

Internal Auditor

• Mar 2020 - May 2021

Responsible for conducting and documenting moderate to complex audit projects with direction from Audit Manager. Audit responsibilities include the review, analysis, and monitoring of procedures and systems of internal controls within the retail stores. Prepares audit reports. Develops recommendations for improving the procedures being audited. Transaction review responsibilities include review and analysis of retail store point of sale transactions for compliance to company standards.Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Responsible for conducting full physical inventory and cash counts on-site including reconciliations which requires thorough knowledge of OPUS.Project lead for Microsoft Teams and Future of Work Initiative for ROA National Team. Show less

Assistant Store Manager

• Feb 2015 - Mar 2020

-Meet and exceed customer experience andsales objectives for store. Assist StoreManager in the daily operation of a retailstore (Highest traffic rate in U.S.). Scheduleemployees, maintain inventories, conductphysical inventories, maintain storeappearance and complete day-to-day tasks asneeded.-Coached personnel on “opportunities” withkey sales and metrics, recognize teams onpositive performance against key sales andreputation-Currently in charge of retail technologyimplementation within store (POS stations,mobile devices, iPads). Support Windows,iOS and Android devices as needed for retailneeds.-Lead for pilot program for AT&T Retail forSmartcheck diagnostic device and Kid’sCorner devices that have been implementedwithin the nation-Lead for Retail Audit team in district toverify correct procedural execution withineach retail store. Overview of inventory,technology and overall customer experienceis assessed. Show less

Retail Sales Consultant

• Aug 2010 - Feb 2015

Assistant Store Manager

• Jul 2004 - Jun 2010