Experience

DTI Group Ltd

• Production/RMA Manager at DTI

  • Apr 2013 - Present

  PRODUCTION MANAGER: - Work with the Logistics Manager and Engineers to introduce process improvements for the manufacturing and engineering side of the business. - Implement production engineering process/practices in relation to 3rd party suppliers. - Monitor/implement/manage engineering changes in the production environment (for both internal and external production). - Generate and maintain assembly instructions and BIll of Material. - Coordinate internal Production Staff for the manufacture of new products. - Manage stock levels of regular products. RMA MANAGER: - Coordinate the repair of customer units within DTI Service Department. - Coordinate the repair of products with various DTI suppliers. - Assist the service team with repairs - Maintain levels of spare parts for the Service Department. - Weekly reporting of serviced/repaired units to the Management Team.



Vix Technology

• Information Technology & Services
• 1 - 100 Employee

• Production Coordinator / Engineer

  • Jan 2006 - Apr 2013

  - Creating and updating BOMs - Creating Item Masters (VIX internal Part Numbers vs component MPN) - Approver of Item Masters - Creating and managing Manufacturing Packages - Creating and managing Build Instructions - Creating, tracing and managing ECNs - Understanding Production Test Plans of each unit to better liaise with the factory and design engineers - Performing simpler Engineering Sample Inspection Reports (ESIRs) on units from the factory - Managing the process of the more complex ESIRs - Diagnose unit faults at the factory - Performing minor fault finding on units from the factory - In-house manufacture of small quantity of unit Test Cables - In house assembly and test of some units - Raising PRs for urgent component buying - Raising RFQs for our units - Creating Production Reports for specific – Regions (internal customers) - Extranet Documentation checking and updating



Ampac

• Mexico
• Construction

• Technical Documentation Officer

  • Oct 2003 - Jan 2006



Intellect

• Canada
• IT Services and IT Consulting

• Manufacturing Support Technician

  • Jun 1995 - Oct 2003