Experience

Milton Ford Lincoln

• Canada
• Retail Motor Vehicles
• 1 - 100 Employee

• Sales Concierge

  • Jan 2023 - Present

  Milton, Ontario, Canada Primary responsibilities CX One customer satisfaction scores. Rolling out and monitoring new CRM system follow up, data analysis and distribution. Clean up the glass.



Your 86400

• Dealer Manager

  • Aug 2019 - Present

  Toronto, Canada Area Keeping better things together.



Budds' BMW

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Various positions

  • Oct 2002 - Aug 2019

  Oakville, Ontario, Canada I opened Budds’ BMW Hamilton and developed a team that achieved the top Customer Satisfaction ratings in the country. The team also surpassed our sales objective through commitment and dedication by over 30% top % in the country 2003/2004. Transferred to new Oakville location cleaned up their used car operation and transitioned to sales and sold more new BMW’s over a 10 year period than anyone while attaining Master Sales Award from BMW. Credited to the team I had surrounding me and… Show more I opened Budds’ BMW Hamilton and developed a team that achieved the top Customer Satisfaction ratings in the country. The team also surpassed our sales objective through commitment and dedication by over 30% top % in the country 2003/2004. Transferred to new Oakville location cleaned up their used car operation and transitioned to sales and sold more new BMW’s over a 10 year period than anyone while attaining Master Sales Award from BMW. Credited to the team I had surrounding me and ultimate dedication to customer satisfaction daily year after year. Show less



Oakland Ford Lincoln

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Various positions

  • Mar 1985 - Aug 2001

  Oakville, Ontario, Canada Selling, delivering, and servicing cars is a team sport. “Market Value Pricing” was one of our ways of saying thank you in advance. It’s where I learned that “who you buy from is as important as what you buy.”