Experience

Semitool

• United States
• Semiconductor Manufacturing
• 1 - 100 Employee

• Field Service Engineer

  • Jun 1996 - Aug 2004

  Installed and maintained semiconductor equipment in various corporations nationwide and globally. Worked directly with customers, managers, engineers, technicians, and operators on joint-action lists to resolve tool issues, improve tool performance and product yield. This resulted in higher customer satisfaction and increased profits for both customer and company. Trained customer’s staff to fully utilize and maintain purchased tools. Performed troubleshooting to locate failure source and suggested permanent repair, resulting in fewer ongoing failures, greater tool uptime, and increased profits for customer and corporation. Show less