Cliff Thompson

Delivery Lead at Shift Interactive
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Contact Information
us****@****om
(386) 825-5501
Location
Des Moines Metropolitan Area

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Credentials

  • Certified Scrum Master (CSM)
    Scrum Alliance
    Mar, 2020
    - Nov, 2024

Experience

  • Shift Interactive
    • United States
    • Software Development
    • 1 - 100 Employee
    • Delivery Lead
      • Dec 2021 - Present

      Working daily with a team of front-end and back-end software engineers and in partnership with client product owners - own the delivery of assigned projects: • Communicate directly with clients to understand their vision and identify their needs • Document and analyze business requirements • Wireframing and process flow creation • Agile/Scrum execution and ceremony management • Continuous quality control throughout project lifecycle Working daily with a team of front-end and back-end software engineers and in partnership with client product owners - own the delivery of assigned projects: • Communicate directly with clients to understand their vision and identify their needs • Document and analyze business requirements • Wireframing and process flow creation • Agile/Scrum execution and ceremony management • Continuous quality control throughout project lifecycle

  • Intoxalock
    • Engineering Delivery Lead
      • Jul 2020 - Nov 2021

      Define, prioritize, and deliver feature backlog for 20+ engineers and technicians across multiple scrum teams. Establish Success Criteria metrics and monitoring of product features and work item requirements with a diverse team including executive sponsors, technical directors/managers, technology team leads, and front line engineers.

    • Knowledge and Process Manager
      • Dec 2018 - Jun 2020

      Scrum master using Azure DevOps for cross-functional team of firmware, electrical, and mechanical engineers.Project management around schedule, risk, & scope/requirements on product development and sustaining product support. • Trainer for team on topics like PLM system, wiki, and other engineering processes.• On-boarding lead for new team members.• Admin/Owner of Arena product lifecycle management system • Admin/Owner of Mediawiki site to document engineering knowledge and processes. Show less

  • Iowa Software Design
    • Des Moines, Iowa Area
    • Data Migration Manager
      • May 2018 - Dec 2018

      Managed transition of critical engineering data from 20-year partner firm. Established client's migration scope, goals, methods for knowledge transfer. Coordinated work of client, team, and 3rd-party contractors to review and validate client’s engineering intellectual property and hardware data migration. Managed transition of critical engineering data from 20-year partner firm. Established client's migration scope, goals, methods for knowledge transfer. Coordinated work of client, team, and 3rd-party contractors to review and validate client’s engineering intellectual property and hardware data migration.

  • United Ways of Iowa
    • National Service Senior Program Manager
      • Oct 2016 - May 2017

      • Directed four Foster Grandparents National Service grant programs with combined budget of ~$750,000. • Responsible for oversight of up to 75 Foster Grandparent volunteers at a time • Supervised four employee Program Coordinators • Directed four Foster Grandparents National Service grant programs with combined budget of ~$750,000. • Responsible for oversight of up to 75 Foster Grandparent volunteers at a time • Supervised four employee Program Coordinators

  • Habitat for Humanity of Iowa
    • AmeriCorps Program Director
      • May 2015 - Oct 2016

      • Directed federal National Service grant program with annual budget of ~$500,000.• Managed seven AmeriCorps host sites and ~30 AmeriCorps members.

    • Community Outreach Director
      • Sep 2013 - May 2015

      • Managed Capacity Building grant from Habitat International to accelerate Iowa house production. - Data analysis and tracking to identify pain points and improve processes. - Led training and strategic planning retreats for board directors, employees, and volunteers.• Managed curriculum, budget, registration for statewide HFH conferences up to 75 attendees• Provided technical assistance for Habitat for Humanity affiliate policies and quality assurance.

Education

  • Morningside University
    Bachelor of Arts - BA, Creative Writing

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