Experience

HQ Rental Software

• Information Technology & Services
• 1 - 100 Employee

• Sales Executive

  • Jun 2022 - Present



Vitae USA

• United States
• Human Resources Services
• 1 - 100 Employee

• Business Consultant/Key Account Manager

  • Oct 2021 - Jun 2022

  • Presentation of the Vitae USA agency according to needs: meeting their expectations and questions, presentation of our model and the solutions proposed, reassuring prospects. • Telephone prospecting to obtain qualified appointments, with decision-making contacts in terms of recruitment assigned and with proven needs. • Sell the Vitae USA agency service offer. Ability to create sales promoting VITAE USA and Vitae on Demand. • Ability to conduct face-to-face interviews when needed. • Emailing, texting, and using all the digital tool like LinkedIn. • Closing the deal after approval of the proposal by your manager. • Reporting to the manager your activity and on google drive the KPI every day. • Personal research into the recruitment issues of companies in the assigned sector of activity, thanks to business and sector expertise acquired during previous experiences. • Establish a contract corresponding to the prior exchanges. • Set prices according to a determined negotiation margin. • Client Closing: ensure the return of the contract signed by the decision-makers and the payment of down payments. • Customer relationship management, follow-up, and loyalty • Establishment of customer accounts in collaboration with the HR team • Be responsible for contractual closures (contract, job description, modus operandi, etc.) • One-off interventions in the event of disputes • Long-term customer account monitoring Show less



Lingo24

• United Kingdom
• Translation and Localization
• 1 - 100 Employee

• Account Director

  • Jul 2014 - Aug 2015

  • Identify strategic sales prospects, which fit Lingo24’s competitive offering and have the potential to become Platinum or Gold clients (spend over 250,000GBP/year). • Decide on appropriate messages and approach potential Platinum and Gold clients to sell company services. • Present and sell company services by completing conference calls and field activity within Geographical and Sector Cluster remit assigned. • To establish and maintain an active pipeline with strategic opportunities and prospect meetings. • To ensure that events, meetings and exhibitions are planned in well in advance. • Attend industry-specific events; follow up on new leads and referrals resulting from field activity. • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to both Manager and Marketing team. • Identify and resolve client concerns both proactively and reactively. • Be proactive in gathering all required information from clients and passing it on to PMs (requirements, reference material, briefs, previous translations, glossaries, asking for editable source files etc.). • Assist the PM in getting the necessary answers to queries. • Responsible to work in line with departmental Service Absolutes according Lingo24 internal process and procedures Responsible for establishing correct word counts, by effectively communicating with TechDiv. • To ensure that Service Level Agreements are signed off with as many clients as possible within the allocated Sector Cluster. Show less

• Account Manager

  • Feb 2012 - Jun 2014

  - Develop and implement an effective sales plan with a clear vision and practical actions on the short as well as on the long term- Actively manage the sales process from lead generation to closing and handover to the project management team:- Monitor and analyze market trends and identify interesting sectors- Identify interesting prospects in those sectors and markets- Identify the prospects’ needs- Sell our technological solutions and make suggestions on solutions enhancements and innovation- Set up systems once the prospect becomes a client- Negotiate contracts/tenders- Manage and maintain a ‘lead pipeline’ and ensure that all sales administration is up-to-date Show less



iQuoteXpress

• United States
• Software Development
• 1 - 100 Employee

• Account Manager/Engineering Services

  • May 2011 - Feb 2012

  Start up marketing, branding and sales for SaaS (Software as a Service) proposal & quoting solution tool for local and regional markets. In Engineering Services my responsibility include, managing the new accounts during the start up process. The integration of their systems with our quoting database, implimenting their products, improving any aspect of their quoting process or templates to increase their potential revenue, train their sales representative on how to navigate the system, the point of contact for the sales representative, and provide reinforcement training to any company or representative that we identify is in need of retraining. Show less



Fire International

• Panama

• Sales Representative

  • Feb 2010 - Apr 2011

  As a Sales representative my responsibilities are to educate the client on their different options they have to become debt free, informed them of how our program can get them debt free and signed them up to the program if they meet the minimum qualifications of the program. As a Sales representative my responsibilities are to educate the client on their different options they have to become debt free, informed them of how our program can get them debt free and signed them up to the program if they meet the minimum qualifications of the program.



Authorized Movers

• Panama

• Sales Representative

  • Mar 2008 - Dec 2009

  As a sales representative I was responsible for taken the inventory of what they needed to be moved, provide quote based on the inventory and the distance of the move. I also had to inform our potential client of the benefits of using our service, and closing the sale. As a sales representative I was responsible for taken the inventory of what they needed to be moved, provide quote based on the inventory and the distance of the move. I also had to inform our potential client of the benefits of using our service, and closing the sale.



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Shift Manager

  • Jul 2003 - Dec 2007

  As the Shift Manager for Prudential my responsibilities include; management, development and motivation of team managers, quality leaders, workforce personnel, training and development department. Partner with support area’s (HR, IT and Payroll) to resolve any issues or process that may be in place. Create and put in place incentive programs to improve the performance of the management staff and agents in the project. Point of contact for relationship management between the client (Prudential) in the United States and Sitel Panama. Attend conference calls with the client on our performance of our metrics and process improvement plans, forecasting of staffing numbers, revenue and direct cost, partner with operation manager on process improvements to best run the project and attain our goals provided by the client. Show less