Science Teacher | Special Education

• Aug 2021 - Present

Restaurant Leadership

• Oct 2020 - Jul 2021

General Manager

• Apr 2019 - Oct 2020

Paycom Specialist

• Nov 2018 - Apr 2019

Financial Director

• Sep 2017 - Nov 2018

•Provide financial and profitability oversight for a $4.5 million business, monitoring opportunities for labor percentage and food cost reduction. This role allowed me to utilize our restaurant training efforts to maintain target food costs below 0.50% and labor percentage below 19% consistently during a 28% store sales increase. Responsibilities also include inventory management, supplier payments, and payroll processing. • Solid ability to interpret P&L statement• Oversaw inventory ordering for 5 weekly deliveries • Responsible for accurate supplier payment processing & all end-of-month processes • Assisted with payroll processing Show less

Director of Training & Development

• Nov 2012 - Nov 2018

•Created a standardized restaurant training system along with branded learning resources which gained corporate recognition for its effectiveness in improving business efficiency. This development plan is now being used to train new Chick-fil-A franchisees at the corporate headquarters and was named the #1 Best Leadwell Resource of 2017 chain-wide.• Reduced FOH turnover by 13% in one year • Developed 6 trainers, increasing training productivity and morale • Increased talent channels through design and implementation of recruiting methods • Assisted in performance oversight & training of 70+ leaders and staff • Facilitated onboarding and orientations • Managed employee relations including terminations & successful resolve of conflict • Maintained satisfaction scores within top 20% benchmarks including speed, service, & cleanliness Show less

Corporate Certified Trainer

• Dec 2015 - Nov 2018

• Assisted with initiatives involved with the grand opening of Chick-fil-A locations across the U.S. including selection, training & marketing • Assisted with initiatives involved with the grand opening of Chick-fil-A locations across the U.S. including selection, training & marketing

Guest Service Agent

• Apr 2012 - Nov 2012

• Maximized revenues in collaboration with sales & management teams • Successfully fulfilled all front desk tasks with a focus on guest satisfaction while working well under pressure • Demonstrated solid understanding of departments including front desk, housekeeping, & maintenance • Maximized revenues in collaboration with sales & management teams • Successfully fulfilled all front desk tasks with a focus on guest satisfaction while working well under pressure • Demonstrated solid understanding of departments including front desk, housekeeping, & maintenance

Veterinary Technician

• Jul 2010 - Apr 2012

Team Member

• Dec 2006 - May 2010