Experience

Notre Dame Preparatory

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Information Technology Help Desk Analyst

  • Nov 2021 - Present

  I am a motivated IT Technician and Customer Service Specialist with experience in Microsoft 365 enterprise and a strong desire to improve the environment around me. I am skilled in running wires efficiently and working on various machines including tablets, laptops, and desktop PCs and Macs. Additionally, my organizational skills help me maintain a clutter less workspace and efficient inventory management. I have experience with Azure and Canvas and am dedicated to providing excellent customer service.Responsibilities: Install, configure, and troubleshoot hardware and software systems, including desktops, laptops, and tablets Provide technical support to end-users and resolve technical issues in a timely and efficient manner. Install and configure Microsoft 365 enterprise applications. Run wires efficiently and effectively. Maintain inventory and ensure equipment is properly maintained. Provide excellent customer service to end-users. Collaborate with team members and participate in training programs to continuously improve skills. Show less

• Maintenance Worker

  • Jun 2014 - Nov 2021

  A motivated and skilled Groundskeeper and Events Coordinator with extensive experience in heavy machine operating, landscaping, and grounds keeping. Also, I am skilled in communication and event set up for various events, including banquets and other gatherings. I have a maintenance background with several years of experience and am able to work independently and as part of a team.Responsibilities: Operate and maintain heavy equipment, including lawn mowers, tractors, and other machinery. Ensure the cleanliness and upkeep of the grounds, including lawns, gardens, and parking areas. Perform general maintenance and repair work on the grounds, including painting, carpentry, and plumbing. Assist with event set up and tear down, including tables, chairs, decorations, and audiovisual equipment. Communicate effectively with event coordinators and other team members to ensure successful event planning and execution. Ensure the safety of all guests and staff during events. Perform other duties as assigned. Show less