Experience

Devro Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• IT Manager

  • Aug 2022 - Present



SecurityPal

• United States
• Software Development
• 1 - 100 Employee

• Service Delivery Team Manager

  • Nov 2021 - Jun 2022

  - Created tasks in Airtable that enabled my team to interact with thousands of security questionnaires, utilizing Google Drive suite and Front.- Trained and supervised a team of 10+ documentation analysts to improve their abilities in working with cybersecurity documentation and questionnaires.- Managed and assigned the analysts to work on tasks based on the team’s skills, task SLAs, and questionnaire difficulty.- Communicated directly with clients in collaboration with our customer service team to effectively address and solve issues.

• Security Documentation Analyst

  • Aug 2021 - Nov 2021

  - Completed and reviewed over 300 cybersecurity questionnaires using client records and databases.- Preserved a high degree of confidentiality regarding client information.- Engaged with security documentation including penetration test results, SOC reports, BC/DR plans, incident response procedures, and other information security policies.



PHOENIX PROTECTIVE CORP

• United States
• Security and Investigations
• 1 - 100 Employee

• Security Guard

  • Aug 2020 - Aug 2021

  - Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. - Monitored and patrolled buildings, grounds, and work sites. - Write detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences. - Provided personal IT support in a variety of situations including fixing CCTV systems, solving on-site internet issues, and working with company logging applications. - Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences - Answer alarms and investigate disturbances - Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons - Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates



Amazon Logistics

• United States
• 700 & Above Employee

• Warehouse Associate

  • Dec 2019 - Jul 2020

  - Unload trailer and verify load prior to distributing the product. - Be aware of and follow all safety procedures as set forth by the company - Work in a fast pace environment with a high focus on safety and customer service - Close interaction and working in a team environment - Unload trailer and verify load prior to distributing the product. - Be aware of and follow all safety procedures as set forth by the company - Work in a fast pace environment with a high focus on safety and customer service - Close interaction and working in a team environment



Boy Scouts of America

• United States
• Civic and Social Organizations
• 700 & Above Employee

• Kitchen Staff/Program Team

  • Jun 2019 - Aug 2019

  - Instructed people of various ages in different educational subjects - Managed inventory and supplies in the kitchen - Assisted in running the dining hall and keeping it in good condition - Instructed people of various ages in different educational subjects - Managed inventory and supplies in the kitchen - Assisted in running the dining hall and keeping it in good condition



Dairy Queen

• United States
• Food and Beverage Services
• 700 & Above Employee

• Grill Cook

  • Jan 2019 - Jun 2019

  - Worked under tight time constraints - Expanded on cooperation skills already present and further learned how to work well with others - Learned quick-thinking skills to get meals out in less than 3 minutes - Worked under tight time constraints - Expanded on cooperation skills already present and further learned how to work well with others - Learned quick-thinking skills to get meals out in less than 3 minutes



Boy Scouts of America

• United States
• Civic and Social Organizations
• 700 & Above Employee

• Program Staff

  • Jun 2018 - Aug 2018

  - Managed and taught a group of around 15 kids and parents per hour. - Worked in the kitchen to serve 250+ people every meal. - Managed and taught a group of around 15 kids and parents per hour. - Worked in the kitchen to serve 250+ people every meal.