Experience

Homesteaders Life Company

• United States
• Insurance
• 200 - 300 Employee

• Information Security Analyst

  • May 2023 - Present



Watercress Financial

• United States
• Financial Services
• 1 - 100 Employee

• Microsoft 365/Azure Administrator

  • Oct 2021 - Apr 2023

  • Cloud Administration with Microsoft Azure, utilizing services such as storage accounts, resource groups, SQL Server Managed Instance, RBAC, etc. • Build and manage the Microsoft 365 environment, utilizing technologies such as Microsoft Intune, Group Policy, Azure Active Directory, Azure Backup, Exchange Online, Sharepoint, and Power Automate • Scripting experience with Powershell to pull various data and configure Registry settings • Technical support for all technology issues, anywhere from help desk to troubleshooting server and cloud services • Frequent updating and strengthening of antispam/antiphishing services by configuring spam filters and mail flow rules • Resolution of threats and vulnerabilities of managed devices using Intune and Defender for Endpoint • File Server Migration to various SharePoint sites • Design and deployment of both P2S and S2S VPNs with Azure Virtual Network Gateway • Design and implementation of cloud virtual network infrastructure Show less



The Wittern Group

• United States
• Retail
• 100 - 200 Employee

• System Administrator

  • May 2021 - Oct 2021

  • Application and server infrastructure monitoring with Zabbix, including tracking server and application resources, creation of dashboards, and trigger notifications • Windows Server Administration, including management of local domain with Active Directory, GPOs, and the creation of Powershell scripts to automate tasks • Oversight and routine maintenance of approximately 50 different virtual machines using VMware ESXI • Oversee and troubleshoot the daily backups of critical infrastructure using Veeam Backup and Regulation • Voice administration with ShoreTel, including setting up user profiles, workgroups, call queues, and troubleshooting • Experience with website and email filtering, using Forcepoint, including the creation of incident reports Show less



HCLTech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Data Center Lab Technician

  • Jan 2019 - May 2021

  • In-depth usage of Linux command-line tools and techniques • Provide first-level triage and support debug of issues discovered on lab hardware • Exhibit professional communication in emails, tasks, and meetings • High and low level task management, working with partner teams to support hardware testing operations • Maintain the lab server repair queue and execute repairs on servers and related hardware • Supervise and execute custom builds and reworks of servers and racks • Provide clear, detailed feedback regarding hardware design & serviceability • Perform comparative analysis of hardware configurations, histories, and relationships using standard Facebook tools and methods • Support on-site vendor visits by escorting and assistance with internal tools Show less



Meta

• United States
• Software Development
• 700 & Above Employee

• Contingent Worker

  • Jan 2019 - May 2021

  RTP Labs Team at Meta RTP Labs Team at Meta



ZT Systems

• United States
• Computer Hardware Manufacturing
• 700 & Above Employee

• Data Center Technician

  • Jul 2018 - Dec 2018

  • Respond to service tickets for ZT servers in customer data centers • Keep parts lockers up to date and properly stocked at all times • Troubleshoot and triage server failures • Monitor server fleet health within the data center • Provide consistent, detailed feedback to the engineering team on server failures & serviceability • Apply firmware and BIOS updates as needed • Comply with all data center safety, security, and operational protocols • Respond to service tickets for ZT servers in customer data centers • Keep parts lockers up to date and properly stocked at all times • Troubleshoot and triage server failures • Monitor server fleet health within the data center • Provide consistent, detailed feedback to the engineering team on server failures & serviceability • Apply firmware and BIOS updates as needed • Comply with all data center safety, security, and operational protocols



STATUS Health Partners

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT Intern

  • Nov 2017 - Jun 2018

  • Linux Server Administration with Ubuntu • Construct a Cloud backup solution using AWS • Workstation imaging and provisioning of systems • Hardware Virtualization with VMware & Citrix • PC hardware troubleshooting & repair • Cable running projects with cat5e and cat6 • Linux Server Administration with Ubuntu • Construct a Cloud backup solution using AWS • Workstation imaging and provisioning of systems • Hardware Virtualization with VMware & Citrix • PC hardware troubleshooting & repair • Cable running projects with cat5e and cat6



Hy-Vee, Inc.

• Retail
• 700 & Above Employee

• • Jun 2017 - Nov 2017

• • Apr 2012 - Jun 2017