Clay Keiser

Customer Service Representative at Bicycle Garage of Indy
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Contact Information
us****@****om
(386) 825-5501
Location
Bloomington, Indiana, United States, US
Languages
  • Spanish Full professional proficiency
  • Portuguese Elementary proficiency

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Experience

    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2017 - Present

      - Assists sales staff at local bicycle shop during school breaks- Secondary functions include inventory management and customer service - Communicates vendor supply to consumers and facilitates solutions - Assists sales staff at local bicycle shop during school breaks- Secondary functions include inventory management and customer service - Communicates vendor supply to consumers and facilitates solutions

    • Spain
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Business Consultant Intern
      • Jun 2022 - Jul 2022

      - Adapted to remote Spanish working habits in 4 weeks by meeting when necessary with supervisor and teammate to co-create price and business model recommendations. - Developed a reusable packaging price model to compete with traditional cardboard packaging that saved client ~150,000 € per year. - Presented findings and recommendations on marketing, price strategy and business model to group of 40 entrepreneurs and consultants. - Consulted for startup by comparing reusable packaging firms’ strengths and weaknesses to find unique value proposition. - Led internship project by organizing timeline, delegating research tasks, and starting communication between interns and supervisor to lead to business recommendations in 4 weeks.

Education

  • Indiana University Bloomington
    International Studies BA, Culture and Politics
    2019 - 2023
  • IE Business School
    Social Impact Lab
    2022 - 2022

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