Claudiu Dan-Poiana
International Revenue & Systems Manager at BWH Hotel Group®- Claim this Profile
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French Elementary proficiency
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Romanian Native or bilingual proficiency
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English Professional working proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Sabina Scutaru
Claudiu is a self confident, responsible and determined person. He possesses good organizing skills, a clear and direct communication style, being able to work on own initiative and as a part of a team. Claudiu gives a great importance to maintaining high quality standards, he is target-oriented and has problem-solving skills. I highly recommend Claudiu whenever you need an expert in sales.
Luiza Olteanu
Claudiu has excellent communication skills. In addition, he is extremely organized, reliable and he's a colleague who can work very easy with. Claudiu can work independently and is able to follow through to ensure that the job gets done. He is flexible and willing to work on any project that is assigned to him. He is a conscientious worker and has an excellent work ethic. Claudiu is a resourceful, creative, and solution-oriented person who was frequently able to come up with new and innovative approaches to him assigned projects. Claudiu is highly respected, as both a person and a professional, by colleagues, employers, friends, and customers alike.
Sabina Scutaru
Claudiu is a self confident, responsible and determined person. He possesses good organizing skills, a clear and direct communication style, being able to work on own initiative and as a part of a team. Claudiu gives a great importance to maintaining high quality standards, he is target-oriented and has problem-solving skills. I highly recommend Claudiu whenever you need an expert in sales.
Luiza Olteanu
Claudiu has excellent communication skills. In addition, he is extremely organized, reliable and he's a colleague who can work very easy with. Claudiu can work independently and is able to follow through to ensure that the job gets done. He is flexible and willing to work on any project that is assigned to him. He is a conscientious worker and has an excellent work ethic. Claudiu is a resourceful, creative, and solution-oriented person who was frequently able to come up with new and innovative approaches to him assigned projects. Claudiu is highly respected, as both a person and a professional, by colleagues, employers, friends, and customers alike.
Sabina Scutaru
Claudiu is a self confident, responsible and determined person. He possesses good organizing skills, a clear and direct communication style, being able to work on own initiative and as a part of a team. Claudiu gives a great importance to maintaining high quality standards, he is target-oriented and has problem-solving skills. I highly recommend Claudiu whenever you need an expert in sales.
Luiza Olteanu
Claudiu has excellent communication skills. In addition, he is extremely organized, reliable and he's a colleague who can work very easy with. Claudiu can work independently and is able to follow through to ensure that the job gets done. He is flexible and willing to work on any project that is assigned to him. He is a conscientious worker and has an excellent work ethic. Claudiu is a resourceful, creative, and solution-oriented person who was frequently able to come up with new and innovative approaches to him assigned projects. Claudiu is highly respected, as both a person and a professional, by colleagues, employers, friends, and customers alike.
Sabina Scutaru
Claudiu is a self confident, responsible and determined person. He possesses good organizing skills, a clear and direct communication style, being able to work on own initiative and as a part of a team. Claudiu gives a great importance to maintaining high quality standards, he is target-oriented and has problem-solving skills. I highly recommend Claudiu whenever you need an expert in sales.
Luiza Olteanu
Claudiu has excellent communication skills. In addition, he is extremely organized, reliable and he's a colleague who can work very easy with. Claudiu can work independently and is able to follow through to ensure that the job gets done. He is flexible and willing to work on any project that is assigned to him. He is a conscientious worker and has an excellent work ethic. Claudiu is a resourceful, creative, and solution-oriented person who was frequently able to come up with new and innovative approaches to him assigned projects. Claudiu is highly respected, as both a person and a professional, by colleagues, employers, friends, and customers alike.
Experience
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BWH Hotel Group®
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Hospitality
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1 - 100 Employee
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International Revenue & Systems Manager
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Nov 2018 - Present
Best Western Hotels & Resorts, Head Office Middle East, Europe, Africa, South America Markets - Operating & Managing a Revenue Management Service for hotels. Utilizing channel management tools, competitor price reporting tools (OTA Insight) and best practices to make recommendations to hotels in the portfolio and assist in setting rates and availability strategies - Supplying hotels with Revenue, Sales, Customer Service & Systems on-site and off-site trainings and providing suitable training materials to reinforce information delivered - Providing ongoing Revenue, Sales & Systems support to hotel staff and management trough hotel visits, telephone support or online webinars - Evaluating market trends and competitor activity and providing analysis and recommendations to the hotel’s management - Soliciting hotels for rates or special offers. Assisting with the solicitation and loading rates on sales channels and communicate information on new Rates and Promotions to all relevant parties - Ensuring all hotel information and images are kept up to date and relevant throughout all sales channels, assisting with the system build of new properties - Contributing ideas and content to country branded websites on a continuous basis to increase Search Engine Optimization and revenue generation for Best Western hotels - Maintaining & Developing Key Relationships with hotels, global teams and 3rd Party partners to drive revenue performance
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Ramada Parc & Plaza Hotels
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Hospitality
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1 - 100 Employee
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Cluster Revenue Manager
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Oct 2016 - Dec 2018
- Implementing the optimal pricing strategy for revenue maximization for 2 major hotels in Bucharest- Analyzing and predicting business trends- Creating monthly, quarterly and annual forecasts- Liaising with E-Commerce for revenue optimization- Managing the Reservation Department (5 reservations agents)- Monitoring competitor performance (Travel Click’s Market Vision)- Effective yield management- Initiating promotions to generate business at key times- Liaising with the sales teams, reception and the general manager- Producing group evaluation and rate proposals for Sales Department- Using IdeaS, Synxis CRS, Availpro Channel Manager and Opera PMS on daily basis- Successful acquisition, detailed configuration and implementation of IdeaS Revenue Management System, Availpro Channel Manager and various interfaces
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Sales Account & E-commerce & MICE Sales Manager
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Jun 2007 - Sep 2016
- Management of the B2B (GTA, Miki, Travco, Go Global, Hotelbeds, Special Tours etc) and B2C (booking.com, HRS, Hotel.de, Expedia etc) reservation platforms - Optimization of the online presence of the hotels - Applying revenue management strategies - Representing the company in an ethical, moral and professional manner - Ensure a high level of customer service and quality sales presentations - Maintaining all hotel's clientele and constantly looking for its enlargement, participation in biddings supported by the Franchisee - Establishing rates policy in coordination with hotel’s top management - Creating and launching hotel's packages and the promotional rates - Weekly goals of outside sales calls, telemarketing calls, and site visits - Follow-up sales activity with appropriate professional correspondence including proposals and contracts - Maintain accurate records and files - Attend community events and hotel sponsored functions in order to generate business for the hotel. - Group reservation - Researching markets to identify opportunities for events - Liaising with clients to ascertain their precise event requirements - Producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets) - Securing and booking a suitable venue or location - Coordinating venue management, caterers, stand designers, contractors and equipment hire - Planning room layouts and the entertainment program, scheduling workshops and demonstrations - Coordinating staffing requirements and staff briefings - Selling sponsorship/stand/exhibition space to potential exhibitors/partners - Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly - Overseeing the dismantling and removal of the event and clearing the venue efficiently - Post-event evaluation
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Tourism, Hotel and Restaurant Consulting Group
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Bucharest, Romania
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Corporate Trainer
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Sep 2014 - Dec 2016
Teacher / trainer for the fallowing classes / trainings: “Revenue Management”; “E-travel and online marketing”; “Organizing Events in hotel industry”. Teacher / trainer for the fallowing classes / trainings: “Revenue Management”; “E-travel and online marketing”; “Organizing Events in hotel industry”.
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Travel agent
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Feb 2006 - Jul 2007
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Education
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2007 - 2009
Universitatea Româno-Americană din București
Master’s Degree, Hospitality -
2002 - 2006
Universitatea Româno-Americană din București
Bachelor’s Degree, Hospitality Administration/Management -
1998 - 2002
"Petru Rares" National College
High School, Mathematics -
Courses / Trainings / Certifications
Hospitality and Management
Community
