Experience

Chambré London

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Jan 2023 - Present

  Chambré London offers a comprehensive range of asset management services to cater to the unique needs of each property investor by providing bespoke solutions, cost-effective management, and expert knowledge of the local property market. Whether you are an experienced investor looking to make the most of your property investments, or a first-time buyer looking for assistance in managing your newly acquired assets, Chambré can provide the support and guidance needed to ensure the success of your investment. We can also help with a rental search. Our search service is grounded in our extensive knowledge of the London market and an established network of contacts in the market, we can work for you – regardless of whether you are a buyer or a potential tenant. Our impartial, factual advice will ease the process from search to completion at every stage. Show less



Spaces. offices | co-working | meeting rooms.

• Netherlands
• Leasing Non-residential Real Estate
• 300 - 400 Employee

• General Manager at Spaces

  • Nov 2021 - Dec 2022

  An inspiring environment where ideas develop, businesses build, and relationships evolve. Spaces is a creative place where you can work, check your email and meet with clients. A place you can pause to enjoy a perfect cup of coffee or a healthy lunch, and where super-fast Internet ensures you can work efficiently. Stimulating and professional, we make your work life easier so you can focus on getting down to business. We offer memberships, designer meeting rooms and offices in a dynamic space. www.spacesworks.com Show less



IWG plc

• Switzerland
• Real Estate
• 700 & Above Employee

• Community Sales Manager

  • Jan 2021 - Nov 2021

  IWG operations consist of offices, members, meeting rooms. We provide a wide variety of services so people can focus on getting down to business. Together, we create and maintain an inspiring and lively working environment for all business and office members, meeting guests and visitors. Delivering a range of community initiatives designed to develop connections between members. We ensure the building is fully operational and processes are running smoothly. IWG operations consist of offices, members, meeting rooms. We provide a wide variety of services so people can focus on getting down to business. Together, we create and maintain an inspiring and lively working environment for all business and office members, meeting guests and visitors. Delivering a range of community initiatives designed to develop connections between members. We ensure the building is fully operational and processes are running smoothly.



Brightstar Corp.

• Telecommunications
• 700 & Above Employee

• Office Manager and Executive Assistant

  • Mar 2017 - Mar 2020

  As an Office Manager/Executive Assistant, I skilfully managed day-to-day office operations and sustained productivity. I was involved in planning and scheduling meetings across global different time zones for senior leadership; I also organised conferences, teleconferences, inspected meeting rooms, managed housekeeping, fostered safe and healthy environment, and oversaw all travel arrangements. I was actively engaged in building a solid business relationship with suppliers and contractors, negotiating and securing deals on favourable terms. I enforced strict budgetary and cost control to reduce expenditure while delivering high-quality service. I methodically approved staff holidays while ensuring minimum impact on office operational efficiency. During this tenure, I also delivered robust ad-hoc support to other executive assistants and office personnel across the globe. I ensured effective management and approval of all expenses for the senior executive team, adhering to company policies. Some of my key contributions are given below: ◆ Collaborated with the HR department to support with full onboarding of new recruits. Holiday approval between the USA and United Kingdom. ◆ Project coordinating meetings and oversaw members of the project team, monitoring meetings’ progress. ◆ Strategised and led the office move to new locations three times while ensuring zero effect on routine business operations and staff productivity Show less



Regus

• Luxembourg
• Facilities Services
• 700 & Above Employee

• Centre Manager

  • Mar 2016 - Mar 2017

  While serving as the Community Manager, I delivered memorable service experience to all clients by maintaining high standards of service quality and I ensured swift resolution of all client queries and concerns. I was involved in identifying operational limitations, areas of improvement, and skillset gaps, accordingly implementing changes and turning around the underperforming team. I actively engaged with clients, assessed product requirements, and sold services/products, achieving targets. I systematically maintained operational viability by recovering and preventing debts. During this tenure, I supported professional development of staff through training programme. I delivered annual budget and monthly variance reports to support senior leadership with corrective action planning. I provided expertise with fit-outs and refurbishments to generate the greatest return on available space. I also conducted tours and helped with resolving all walk-in enquires.Following are some of my key contributions:♦ Stimulated growth within centre occupancy from 82% in February to 94% in July 2016.♦Received Customer Service Improvement Award for excellent customer service delivery. Show less

• Regus - Senior Customer Service Representative

  • Mar 2015 - Feb 2016

  ♦ Promoted to Senior Customer Service and relocated to Long Acre, Covent Garden UK♦ Ensured customer needs were met providing a positive first impression♦ Worked directly with new CSR team members providing training and feedback♦ Provided day-to-day support for Centre Manager and dealt with suppliers♦ Placed orders using electronic purchase orders♦ Dealt with supplier's queries and provided support to the accounts team♦ Used Regus systems including Titan, R zone, POS, Moreton Smith♦ Took payments and ensured daily billing actions were completed♦ Prepared monthly billing payment methods to clients and support♦ Responsible for health and safety♦ Centre administration/Centre inbox♦ Managed processing, scheduling and execution of customer purchase orders Show less

• Regus - Customer Service Representative

  • May 2009 - Feb 2015

  ♦ Operated as a customer service representative in various offices in Brazil and the UK ♦ Answered telephone calls, managed reception and set up meeting rooms and IT and telecoms♦ Assisted customers on how to use my Regus.com website♦ Handled customer enquiries, providing a welcoming and friendly reception♦ Greeted customers to facilitate services, determining service needs and accurately input orders into electronic systems♦ Consulted with customers to determine best methods to resolve service and billing issues♦ Collected customer feedback and recommended procedural or product changes to enhance future service delivery Show less