Claudio Trovato
Operation Manager at CBbC Group- Claim this Profile
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Inglese Full professional proficiency
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Spagnolo Full professional proficiency
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Italiano Native or bilingual proficiency
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Bio
Experience
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CBbC Group
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Spain
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Restaurants
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1 - 100 Employee
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Operation Manager
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Jan 2023 - Present
In charge of the Beach club (3 restaurants and beach areas) and the Ebusus restaurant in the center of Ibiza. 280 workers, in charge of the company's operations, I design budgets and objectives. Talent search, continuous training and business development. In charge of the Beach club (3 restaurants and beach areas) and the Ebusus restaurant in the center of Ibiza. 280 workers, in charge of the company's operations, I design budgets and objectives. Talent search, continuous training and business development.
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Koemi Street Sushi Bar Ibiza
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Spain
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Restaurants
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Co-Owner
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Nov 2019 - Present
small gourmet sushi restaurant, design objectives and budgets. search and training of personnel, financial control and strategies. small gourmet sushi restaurant, design objectives and budgets. search and training of personnel, financial control and strategies.
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Audace Manifesto
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Ibiza, Baleari, Spagna
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Co-Owner
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Mar 2021 - Present
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Soho Garden DXB
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United Arab Emirates
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Hospitality
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1 - 100 Employee
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Gerente general
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Sep 2022 - Dec 2022
Lead a team of 75 workers, make the place shine again, providing a high-quality customer service, food and beverage service with the highest standards. Creation of a quality department and establishment of work manuals. Analysis of the financial statements of the company, profitability and budgets. Take charge of a fan zone for football up to 4000 people. Lead a team of 75 workers, make the place shine again, providing a high-quality customer service, food and beverage service with the highest standards. Creation of a quality department and establishment of work manuals. Analysis of the financial statements of the company, profitability and budgets. Take charge of a fan zone for football up to 4000 people.
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O Beach Ibiza
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Spain
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Hospitality
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1 - 100 Employee
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General Manager
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May 2018 - Sep 2022
Based in Ibiza, the group is made up of 9 different companies, where Obeach is the largest. I oversee 350 staff and daily I monitor the operation of the club, that the rules are respected, and that the customers service is at the top, also coordinate the operation of all departments. Creation of a quality department and establishment of work manuals. Analysis of the financial statements of the company, profitability and budgets.
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Food and Beverage Manager
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Feb 2017 - May 2018
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O Beach Ibiza
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Spain
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Hospitality
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1 - 100 Employee
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Floor manager
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Feb 2016 - Nov 2016
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Director de restaurante
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Apr 2014 - Jan 2016
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Grupo Mambo
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Spain
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Hospitality
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1 - 100 Employee
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General manager
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Mar 2012 - Nov 2013
Based in Ibiza, the group is made up of 14 different venues. My place was a sushi restaurant. My job was to develop a market strategy to increase sales, improve service and staff training. Based in Ibiza, the group is made up of 14 different venues. My place was a sushi restaurant. My job was to develop a market strategy to increase sales, improve service and staff training.
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Sushi Point Ibiza
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Ibiza, Baleari, Spagna
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Restaurant And Bar Manager
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Sep 2009 - Sep 2011
Improve customer engagement by delivering exceptional service while managing the bar & Restaurant and tending to all guest needs. Create new beverage recipes, including the bar’s current highest-selling drink. Lead and coordinate the set-up of special events and private parties. Promote upcoming bar events, programs, and weekly trivia game nights. Recruit, hire, and train all new bar staff. Improve customer engagement by delivering exceptional service while managing the bar & Restaurant and tending to all guest needs. Create new beverage recipes, including the bar’s current highest-selling drink. Lead and coordinate the set-up of special events and private parties. Promote upcoming bar events, programs, and weekly trivia game nights. Recruit, hire, and train all new bar staff.
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Galvin at Windows
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United Kingdom
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Restaurants
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1 - 100 Employee
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Assistent Bar & Restaurant Manager
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2007 - 2009
Ensuring that all bar staff are following company policies regarding drink recipes, ingredients, and preparation methods. Training and supervising bar staff in order to ensure that they are knowledgeable about all aspects of serving liquor and cocktails. Maintaining inventory of alcoholic beverages and non-alcoholic mixers to ensure that all bar supplies are available when needed. Preparing and serving alcoholic drinks according to recipes and instructions provided by management. Handling customer complaints or concerns regarding service or drink quality in a courteous manner. Show less
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Fair play golf Hotel
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Benalup-Casas Viejas, Andalusia, Spain
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Supervisore bar
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2006 - 2007
Opening and closing of the bar, stock control, supervising staff, control of the drink’s menu, the correct preparation of the drinks and the correct service Opening and closing of the bar, stock control, supervising staff, control of the drink’s menu, the correct preparation of the drinks and the correct service
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Hotel 1898
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Barcellona, Catalogna, Spagna
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Supervisore bar
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2004 - 2006
Starting as a bartender, with the production of cocktails, coffees, wines, and small snacks. After 8 months of work, they made me bar supervisor of the roof top bar, cocktail preparation, stock control, personal control and training of new staff. Starting as a bartender, with the production of cocktails, coffees, wines, and small snacks. After 8 months of work, they made me bar supervisor of the roof top bar, cocktail preparation, stock control, personal control and training of new staff.
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Education
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Ostelea, Tourism Management School
Master's degree, Master in Hotel Director, Finance and F&B Management -
Universitat de les Illes Balears
Restaurant economy & Financial managment /, Hotel Management -
Universidad Autónoma de Madrid
Leadership & Communication, Leadership delle organizzazioni -
Università degli Studi di Milano
Bachelor of Business Administration - BBA, Economy and tourism