Operations/IBM MQ Administrator

• Dec 2016 - Present

Currently, I coordinate Developer/Project Manager (PM) collaborations to ensure systems uptime in accordance with the Client’s agreed requirements. Moreover, I devise/execute strategies to ensure operational excellence of all client systems/payment mechanisms. Other duties include monitoring all systems/payments, maintaining MQ, conducting assessments/reviews, delivering client reports, and providing feedback on any issues and efficiencies. In addition to utilizing my SQL skills (Updating and Inserting data) and in SQL Microsoft/Oracle queries, I nurture relations with high-level corporate, government, and finance clients (UIF, Compensation Fund, Ekurhuleni, Tshwane, uMhlathuze, Department of Home Affairs (DHA), SARS, Netcare -private client, and various South African Banks in the City of Santa Cruz). This role has allowed me to deploy/integrate numerous client systems improvements as well as provide continuous local/remote support, training, and technical mentorship. Finally, I regulate quality across deployment processes/procedures, measure team performance, and devise/execute personal development plans. Selected Achievements: MQ Program Tool: Developed new MQ (program tool) • Verified data between applications, systems, and files by sending/receiving message data. • Created and monitored new queues to communicate with Banks, Clients, and different applications. • Assisted developers with information to move between applications and systems. Automated Flows: Processed client's data (Banks, Tshwane, etc.). • Utilised Apache NiFi software to capture and manipulate data in real-time to automate flow between software systems. • Enabled automatic processing of Municipal statements by updating process flow. South African Revenue Services – eFiling System: Lead Technician for Payment and Banking. • Maintained up time (24/7) for organizations and users to pay for taxes including VAT, PTAX, and Individual tax to avoid penalties. Show less