Claudio Fedele
Senior System Administrator at The Debt Exchange- Claim this Profile
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Bio
Robin Place
While at Firestone Claudio was a very dedicated and hard working individual. Customer service was top priority in everything he did and he would bend over backwards to make sure a request was handled or an issue resolved as quickly as possible. Claudio took great pride in his work and was conscientious and careful in the way he approached day to day tasks and projects. Personally, he is friendly and approachable and very easy to work with.
Celine Perreault
Claudio is a conscientious and dedicated employee and all-around caring individual. He provided assistance to our organization for critical network and communication challenges and to each and every staff for more simplistic help-desk type challenges. Every employee always felt assured that Claudio would care for [and cure] his/her ailment with a care and immediacy that new employees found very unexpected and seasoned employees had come to trust. In addition to the responsibilities and skills that Claudio outlined in his profile, he was instrumental in devising a data and voice infrastructure and seamless changeover plan for the Company’s move to a new facility in 2004. His pleasant demeanor and 24-7 dedication to uptime and security will be an asset to any organization; the care with which he serves will engage and solidify organizational teams and impress outside resources.
Robin Place
While at Firestone Claudio was a very dedicated and hard working individual. Customer service was top priority in everything he did and he would bend over backwards to make sure a request was handled or an issue resolved as quickly as possible. Claudio took great pride in his work and was conscientious and careful in the way he approached day to day tasks and projects. Personally, he is friendly and approachable and very easy to work with.
Celine Perreault
Claudio is a conscientious and dedicated employee and all-around caring individual. He provided assistance to our organization for critical network and communication challenges and to each and every staff for more simplistic help-desk type challenges. Every employee always felt assured that Claudio would care for [and cure] his/her ailment with a care and immediacy that new employees found very unexpected and seasoned employees had come to trust. In addition to the responsibilities and skills that Claudio outlined in his profile, he was instrumental in devising a data and voice infrastructure and seamless changeover plan for the Company’s move to a new facility in 2004. His pleasant demeanor and 24-7 dedication to uptime and security will be an asset to any organization; the care with which he serves will engage and solidify organizational teams and impress outside resources.
Robin Place
While at Firestone Claudio was a very dedicated and hard working individual. Customer service was top priority in everything he did and he would bend over backwards to make sure a request was handled or an issue resolved as quickly as possible. Claudio took great pride in his work and was conscientious and careful in the way he approached day to day tasks and projects. Personally, he is friendly and approachable and very easy to work with.
Celine Perreault
Claudio is a conscientious and dedicated employee and all-around caring individual. He provided assistance to our organization for critical network and communication challenges and to each and every staff for more simplistic help-desk type challenges. Every employee always felt assured that Claudio would care for [and cure] his/her ailment with a care and immediacy that new employees found very unexpected and seasoned employees had come to trust. In addition to the responsibilities and skills that Claudio outlined in his profile, he was instrumental in devising a data and voice infrastructure and seamless changeover plan for the Company’s move to a new facility in 2004. His pleasant demeanor and 24-7 dedication to uptime and security will be an asset to any organization; the care with which he serves will engage and solidify organizational teams and impress outside resources.
Robin Place
While at Firestone Claudio was a very dedicated and hard working individual. Customer service was top priority in everything he did and he would bend over backwards to make sure a request was handled or an issue resolved as quickly as possible. Claudio took great pride in his work and was conscientious and careful in the way he approached day to day tasks and projects. Personally, he is friendly and approachable and very easy to work with.
Celine Perreault
Claudio is a conscientious and dedicated employee and all-around caring individual. He provided assistance to our organization for critical network and communication challenges and to each and every staff for more simplistic help-desk type challenges. Every employee always felt assured that Claudio would care for [and cure] his/her ailment with a care and immediacy that new employees found very unexpected and seasoned employees had come to trust. In addition to the responsibilities and skills that Claudio outlined in his profile, he was instrumental in devising a data and voice infrastructure and seamless changeover plan for the Company’s move to a new facility in 2004. His pleasant demeanor and 24-7 dedication to uptime and security will be an asset to any organization; the care with which he serves will engage and solidify organizational teams and impress outside resources.
Experience
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DebtX
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Financial Services
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1 - 100 Employee
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Senior System Administrator
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Jul 2010 - Present
Maintain network infrastructure Maintain VMware environment Maintain EMC VXrail storage system Maintain Unitrends Enterprise Backup systems Configure, document and maintain Barracuda firewall routers Maintain Barracuda Internet content filtering rules Manage and maintain Microsoft Active Dirctory, DNS, DHCP Manage and maintain Microsoft Office 365 products Manage and maintain Mimecast email/spam control and Mimecast email archive Support and maintain help desk support services Perform routine DR testing Show less
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Firestone Financial
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United States
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Financial Services
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1 - 100 Employee
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MIS Manager
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Sep 1998 - Feb 2010
Implemented and maintained network infrastructure Configured and maintained Fortigate firewall routers Upgraded all Windows Domain Controllers to Windows 2008 Supported and maintained Citrix XenApp environment Developed and presented training curriculum of office productivity applications Supported and maintained help desk support services for all systems Developed and implemented standard IT Operating Procedures Documented and maintained procedures for all company applications and system Developed and implemented company tape data retention policy Worked with management to develop and implement the company’s Business Continuity Plan Consolidated twelve Microsoft Windows Servers multiple Windows PC's on to two VMWare hosts Documented data flow of all internal systems Administered hosted Microsoft Exchange services Configured and maintained integrated VOIP telephony system Worked with all departments and compiled catalog of all reports used by various internal systems in order to evaluate systems upgrades Developed and maintained close working relationships with all vendors and service providers Show less
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CBIZ Network Solutions
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Insurance
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1 - 100 Employee
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Systems Integration Consultant
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Apr 1991 - Sep 1998
Developed and presented training curriculum of office productivity applications and Windows operating systems Performed audits to asses client’s network and systems technology needs Planned, implemented and maintained Novell Netware networks Planned, implemented and maintained email systems Provided disaster recovery services Managed billing and budgets for all assigned consulting projects Implemented MAS90 installations and upgrades Developed and presented training curriculum of office productivity applications and Windows operating systems Performed audits to asses client’s network and systems technology needs Planned, implemented and maintained Novell Netware networks Planned, implemented and maintained email systems Provided disaster recovery services Managed billing and budgets for all assigned consulting projects Implemented MAS90 installations and upgrades
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Education
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1980 - 1985
Suffolk University
Bachelor's degree, Business Administration and Management, General
Community
