Claudio Ermini
Founder at Vakay In Tuscany- Claim this Profile
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Englisch Full professional proficiency
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Deutsch Professional working proficiency
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Italian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Training Certificate Micros Fidelio Opera
OracleJan, 2018- Sep, 2024 -
Training Certificate Datev
DATEV eGNov, 2015- Sep, 2024 -
Training Certificate Booking Expert
ZucchettiJan, 2014- Sep, 2024 -
Training Certificate ASSD
ASSD Ho(s)telsoftwareJan, 2013- Sep, 2024
Experience
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Vakay In Tuscany
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Italy
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Hospitality
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1 - 100 Employee
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Founder
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Sep 2021 - Present
Our idea of tourism is based on the strong belief that guests should really be at the center of every decision. Around that we have built our way of working, designing exclusive, authentic and personalized experiences, called “Authentic Emotions”. Quality and customization of the experience, exclusive service, professionalism, customer focus and attention to detail. All accompanied by the right amount of informality, elegance and easiness: these are the distinctive elements of our Experiences! Show less
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MEININGER Hotels
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Germany
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Hospitality
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300 - 400 Employee
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Hotel Manager
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Jan 2023 - Present
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Assistant Hotel Manager
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Oct 2022 - Jan 2023
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Plus Hostels
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Germany
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Travel Arrangements
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1 - 100 Employee
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General Manager
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Sep 2010 - Present
I combine with passion and curiosity the roles of owner’s interests with the functions of sales, finance, host and team leader. I'm responsible for the day-to-day activities of the property and I'm accountable for improving the financial and operational performance and profitability.- Supervise the functioning of all product areas of the location (Front of the House, Back Office, F&B, Swimmingpool Area, Experience, Events.- Manage the location's P&L and reporting ensuring that all revenue, costs and data is consistent across all channels.- Developing, mentoring, and training employees and providing hands-on leadership to all departments (60 people)- Establish and manage the sales strategy for the location.- Ensure compliance with all location-applicable laws and practices.- Create tell-your-mates experiences that make guest want to keep coming back- Be "in the know" on local goings-on and inspiring guests with new ideas Show less
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Project Manager Area Sales&Revenue
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Oct 2018 - Oct 2019
I supervised the creation of a manual of procedures to be applied to the PLUS brand in relation to the area of interest of sales and revenue. This made it possible to standardize the sales strategy of the three hotels (Berlin, Florence, Prague), define the criteria for monitoring the results, and delineate the functions between Head office and the individual properties.
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Real Estate Project Manager
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May 2017 - Nov 2018
On behalf of Human Company, I supervised the sales of the building in which PLUS Berlin is located to PGIM and lease back.
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Education
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Master in Valorizzazione turistica e Gestione del Patrimonio culturale
Master Tourism Management, Business, Management, Marketing, and Related Support Services -
Università degli Studi di Firenze
Tourism Management Degree, Business/Managerial Economics