Claudio Comune

Project Manager IT / Service Manager at Worldline Merchant Services
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Contact Information
us****@****om
(386) 825-5501
Location
IT
Languages
  • English Professional working proficiency
Skills

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Bio

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Credentials

  • ITIL4 Foundation
    PeopleCert
    Jan, 2022
    - Oct, 2024
  • PRINCE2 Foundation
    PeopleCert
    Oct, 2021
    - Oct, 2024
  • DevOps Project Manager
    International DevOps Certification Academy™
    Jan, 2018
    - Oct, 2024
  • Scrum Fundamentals
    Project Management Europa
    Jul, 2017
    - Oct, 2024
  • Scrum Master Certification
    Project Management Europa
    Jun, 2020
    - Oct, 2024

Experience

  • Worldline Merchant Services
    • Financial Services
    • 500 - 600 Employee
    • Project Manager IT / Service Manager
      • Jan 2022 - Present

      Project Manager - Manage Axepta/Worldline Integration - Manage User Migration (Mailbox, Laptops, Data, etc.) - Define Technical Solutions - Business Request Management Service Manager - IT Asset Management (Laptop, Mobile Devices, Mailbox, VPN, etc.) - Incident Management - System Monitoring - Service Request Management - KPI & SLA Management QA Manager - SW Testing Management (Process Definition & Governance) - Requirements Engineering Management - Test Design & Execution Management Show less

  • Worldline Italia
    • Italy
    • Banking
    • 1 - 100 Employee
    • Project Manager IT
      • May 2019 - Present

      Service Manager - IT Asset Management (Laptop, Mobile Devices, Mailbox, VPN, etc.) - Incident Management - System Monitoring - Service Request Management - KPI & SLA Management QA Manager - SW Testing Management (Process Definition & Governance) - Requirements Engineering Management - Test Design & Execution Management Service Manager - IT Asset Management (Laptop, Mobile Devices, Mailbox, VPN, etc.) - Incident Management - System Monitoring - Service Request Management - KPI & SLA Management QA Manager - SW Testing Management (Process Definition & Governance) - Requirements Engineering Management - Test Design & Execution Management

  • Essematica S.p.A.
    • Italy
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Manager IT
      • Jun 2005 - Apr 2019

      Project Manager on Application Maintanance of TIM Credit System - Business opportunities identification - Engineering support to define technical solution - Planning development & testing activities - Economic & financial analysis - KPI Management Service Desk Manager on TIM Credit System - HD Management - Trouble Ticket Management - KPI Management - Engineering support to bug resolution Test Manager on TIM Billing System (Kenan-FX) - Team Management - Test Design & Execution - SW Testing Monitoring & Reporting Senior Analyst on TIM Billing system upgrade (Arbor - Kenan-FX) - Development Data Migration tools - Data Migration analysis - Development Data Remediation tools Show less

  • No-company. (Self-employed.)
    • Market Research
    • 700 & Above Employee
    • Senior Programmer
      • Feb 2004 - May 2005

      Analyst/Programmer Banking - Technical Design - Development Cobol/Mainframe Test Manager Telecommunication - Team Management - Test Design - Test Automation - Test Automation tutor Analyst/Programmer Banking - Technical Design - Development Cobol/Mainframe Test Manager Telecommunication - Team Management - Test Design - Test Automation - Test Automation tutor

  • SLB
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Test Manager
      • Apr 2001 - Jan 2004

      Test Manager Energy, Telecommunications - Team Management - SW Testing Governance Test Manager Energy, Telecommunications - Team Management - SW Testing Governance

  • Hewlett Packard Enterprise
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Analyst/Programmer
      • Jul 1992 - Mar 2001

      Analyst/Programmer Insurance, Telecommunications - Design & Development Cobol-DB2/Mainframe - Design & Development UML-Java-Oracle Analyst/Programmer Insurance, Telecommunications - Design & Development Cobol-DB2/Mainframe - Design & Development UML-Java-Oracle

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