Experience

iCare Financial

• United States
• Financial Services
• 1 - 100 Employee

• Customer Service Representative

  • May 2018 - Present



Sivertsen Real Estate

• United States

• Real Estate Coordinator

  • Aug 2014 - Dec 2017

  ● Calling FSBO and County list to confirm and gather information to buy their property and to book an appointment with my client to discuss ways on how to buy their property. And potential home buyer who showed interest in a certain property to book an appointment for a showing or offer an alternative that met the buyer's criteria if the desired property is not available. Offer real estate service to all interested leads to buy, sell or lease a property. Handles customer inquiries on Social Media (Facebook page) ● Assistant of a Buyer and Seller's Agent Show less



kgb

• United States
• Information Services
• 500 - 600 Employee

• Senior Financial Advisor

  • May 2015 - Jan 2017

  ● Proactively contact customers for additional information or clarification to meet lending conditions in a timely manner.● Provide assistance to customers regarding their application status.● Provide accurate information on products and services.● Review and verify documentation received to support loan approvals forcompletion and accuracy.● Communicate with customers thru inbound and outbound calls, email and livechat.

• Customer Service Representative

  • May 2008 - May 2015

  ● Handle inbound calls from United Kingdom.● Provide accurate business/residential number and other enhanced servicessuch as train times & cinema times.



Heritage Golf Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Administrative Secretary

  • Apr 2006 - Feb 2008

  ● Directly responsible for all administrative matters. ● Prepares account recaps monthly budget status, payroll documentation and manage petty cash fund. ● Compiles, composes, and files documentation for golf course operations. ● Answers and manages all incoming calls and manages outgoing documents. ● Directly responsible for all administrative matters. ● Prepares account recaps monthly budget status, payroll documentation and manage petty cash fund. ● Compiles, composes, and files documentation for golf course operations. ● Answers and manages all incoming calls and manages outgoing documents.