Claudine Joseph

Program Manager at DxD HealthTech
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Location
Boston, Massachusetts, United States, US

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Thais Mei

Claudine is the type of person who is willing to jump right in and do whatever it takes to help the team prosper. Besides her incredible skillset, she usually impress everyone with her capacity of wearing "many hats" and I don't even need to say how great she was as a program coordinator. A truly inspiration for me, and a great mentor, teaching me and guiding at the Research World at BCH since day 01. I'm sure Claudine is a great asset for any company/team that is luckiest enough to work with her!

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Experience

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Program Manager
      • Apr 2022 - Present
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Program Manager
      • Oct 2021 - Apr 2022

      Oversees and manages multiple programs including a six-year federal grant-funded professional development program for community health center project teams, a national medical director leadership training program, and a series of quality improvement sprints focused on improving equity in COVID vaccination. Works with internal faculty and external consultants to develop team-building, quality improvement, and leadership curriculum.Designs efficient workflows to execute programming including meetings, teleconferences, web seminars, event workshops, and learning sessions, for the System Transformation team. Developing systems for standardization and strategizing with leadership to implement growth opportunities for the ST Team.Develops and executes evaluation plans that help communicate the effectiveness of programs including stakeholder reports, presentations, and communications of success stories. Show less

    • Program Coordinator
      • Jul 2020 - Sep 2021

      Provides events coordination support for Systems Transformation team including scheduling meetings, providing AV support, disseminating agendas, meeting minutes, and action items.Identified business development opportunities; identify partners; write grants and proposals and seek new opportunities to engage in meaningful systems transformation work.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Program Coordinator
      • Dec 2016 - Jul 2020

      Managed the institution-wide Responsible Conduct of Research training program addressing professional norms and ethical principles in medical research. Led the redevelopment of RCR seminar series by increasing the quality and variety of communication methods, improving access to the seminars, and using historical data to gain support from hospital leadership. Created new administrative workflows for administrative support staff under the Vice President of Research Administration and Chief Scientific Officer including a new onboarding program and signature request process. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinical Administrative Support Specialist
      • Dec 2014 - Dec 2016

      Served as a liaison between providers, patients, and families. Scheduled multiple appointments of ranging complexity, for dozens of patients each day with the utmost care and quality. Addresses immediate issues and concerns of patients efficiently using multitasking and problem-solving skills, as well as in a respectful and sensitive manner. Provided general administrative support and coordination for established patients including filing, data entry, report building, and telephone support. Show less

    • Office Assistant
      • Oct 2011 - Dec 2016

      Supported church staff with the editing, formatting, and assembly of worship programs, weekly newsletters, and church-related documents. Interacted with members and visitors in person, through email, and over the phone. Collected and organized church archives used for development and outreach. Designed media promoting and showcasing church events. Worked on consolidating and digitalizing membership records. Supported church staff with the editing, formatting, and assembly of worship programs, weekly newsletters, and church-related documents. Interacted with members and visitors in person, through email, and over the phone. Collected and organized church archives used for development and outreach. Designed media promoting and showcasing church events. Worked on consolidating and digitalizing membership records.

    • Sales Associate
      • May 2012 - Dec 2013
    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Intern
      • May 2013 - Aug 2013

      Conducted research, and utilized knowledge of internet trends to increase the number of active potential and existing customers on company social media accounts. Composed a crowd-funding guide to help potential customers raise money to buy device. Aided customer service and sales team with customer issues and the perusal of potential leads. Coordinated with coworkers on major data entry projects including the transference of confidential customer information into new database. Show less

Education

  • Boston University
    Bachelor of Arts (B.A.), Sociology
    2010 - 2014

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