Experience

TTRO

• South Africa
• E-Learning Providers
• 1 - 100 Employee

• Learning Experience Design Manager

  • Dec 2022 - Present

• Senior Learning Experience Designer

  • Jan 2020 - Dec 2022



Ltrain

• South Africa
• E-Learning Providers
• 1 - 100 Employee

• Head of Learner Experience Design

  • Sep 2015 - Jul 2018

  Provide learning design thought leadership Oversee design of best practice blended learning solutions including: - Storyboarding and QA of developed e-learning courses - Experiential workshops including facilitator guides, learner guides and workshop materials - Assessments - Micro-learning objects such as animated videos and whiteboard animations Project management Client relationship management Overall quality assurance of learning solutions Provide learning design thought leadership Oversee design of best practice blended learning solutions including: - Storyboarding and QA of developed e-learning courses - Experiential workshops including facilitator guides, learner guides and workshop materials - Assessments - Micro-learning objects such as animated videos and whiteboard animations Project management Client relationship management Overall quality assurance of learning solutions



Self -Employed

• Johannesburg Area, South Africa

• Independent Learning Design Consultant

  • Nov 2011 - Aug 2015

  Development of blended learning solutions including: Storyboards for e-learning Experiential workshops including facilitator guides, learner guides and workshop materials Boardgames/business simulations Job aids/performance support tools Virtual classroom training Assessments Quality assurance (review and testing of completed e-learning modules) Coaching, development and training of Instructional Designers Project management Stakeholder relationship management Clients: Mutual & Federal, STANLIB, Al-Futtaim (Dubai), BANKSETA, FirstRand Group, Absa, Standard Bank, Dimension Data, Potential at Work, SAB, Mindset, Thoroughtec, Ashburton Investments, STANLIB, Vodacom, iWyze, Mutual & Federal, Investec, Dimension Data, RMB, Comair, SAB, Standard Bank, Potential at Work, TAFE (Technical & Further Education) New South Wales (Australia), Oxley College, Melbourne (Australia) "Claudine not only has the technical expertise to deliver excellent e-learning courses, but her ability to think and enhance curriculum like an educator was what was truly exceptional. She transformed content into a fully immersive online learning experience. She has an eye for design and an uncanny ability to engage a learner with the given material. Her technical expertise, educational background, professionalism and creativity is what makes Claudine's work stand out from the many other online course creators." - Michael Mancev, Oxley College, Melbourne, Australia "Claudine was able to demonstrate her expertise and professionalism in the field of Instructional Design. She learned very quickly the new online development tool that we use for this project. She demonstrates good communication and attention to detail. Will definitely hire again." - Tracy Young, TAFE, NSW, Australia Show less



Mindset Network NPC

• South Africa
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Learning Design Consultant

  • Aug 2010 - Oct 2011

  Design and delivery of e-learning material to over 450 schools and over 1100 clinics to Healthcare Workers across South Africa. "Claudine was a pleasure to work with. Always professional, she strove to deliver the best product within budget and tight timelines. She succeeded in bringing a struggling project back to life through delivering good quality work, quickly and cost effectively. Claudine not only engaged with the work and the team, but went the extra mile to provide valuable input and solutions. I would work with Claudine again without hesitation." - Claire Stevens, Health Content Manager Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Learning Consultant

  • Jan 2007 - May 2010

  - Training Lead SAP Implementation - South African Post Office - South African Training Workstream Team Lead Global SAP Implementation - Unilever - Training Workstream Lead System Implementation - ABSA - Training Design Lead - Standard Bank - Curriculum Design Specialist - Eskom - SA Offshore Training Lead - BP - SAP Implementation Training Lead - SAB - Training Lead SAP Implementation - South African Post Office - South African Training Workstream Team Lead Global SAP Implementation - Unilever - Training Workstream Lead System Implementation - ABSA - Training Design Lead - Standard Bank - Curriculum Design Specialist - Eskom - SA Offshore Training Lead - BP - SAP Implementation Training Lead - SAB



Hi-Performance Learning

• Rosebank

• Learning Design Manager

  • Jul 2002 - Dec 2006

  Learning design strategy development Thought leadership in innovative learning design Management and leadership of the learning design team Skills development and coaching of the design team Design quality assurance owner Customer relationship management Proposal writing, costing, budgeting and resource planning Learning design thought leader Project management Coaching and skills development of project team Began as Learning Designer designing and developing learning material. Promoted to Design Lead. Promoted to Design Manager Show less