Experience

Screenia — multi-platform screenshotting tool

• Technology, Information and Internet
• 1 - 100 Employee

• Software QA Engineer

  • Aug 2022 - Present

  Accomplished monitoring the quality of the software during all stages of development in Agile environment Testing iOS, Android, and Web applications and using UNIX, Xcode, ADB, and Android Studio Performing functional, UI, smoke, and regression testing within rapidly evolving requirements Accomplished monitoring the quality of the software during all stages of development in Agile environment Testing iOS, Android, and Web applications and using UNIX, Xcode, ADB, and Android Studio Performing functional, UI, smoke, and regression testing within rapidly evolving requirements



Ocali Charter Middle School

• United States
• 1 - 100 Employee

• Teacher

  • Aug 2021 - May 2022

  Passionate about optimizing students’ academic performance, I developed and facilitated engaging and meaningful learning opportunities Maximized the utilization of computers and related technology to boost the outcomes of instructional programs Optimized the performance of computer systems and equipment by carrying out regular system maintenance and troubleshooting hardware and software issues Passionate about optimizing students’ academic performance, I developed and facilitated engaging and meaningful learning opportunities Maximized the utilization of computers and related technology to boost the outcomes of instructional programs Optimized the performance of computer systems and equipment by carrying out regular system maintenance and troubleshooting hardware and software issues



Maximus

• United States
• Government Administration
• 700 & Above Employee

• Customer Service Representative

  • Jul 2020 - Jul 2021

  Helped thousands of customers in navigating and make informed decisions across complex healthcare plans Accommodated, researched, and resolved a diverse range of technical concerns and application issues Accelerated processes and boosted their efficiency by observing, analyzing, and evaluating procedural performance and proposing and implementing actions for improvement and innovation Helped thousands of customers in navigating and make informed decisions across complex healthcare plans Accommodated, researched, and resolved a diverse range of technical concerns and application issues Accelerated processes and boosted their efficiency by observing, analyzing, and evaluating procedural performance and proposing and implementing actions for improvement and innovation



Georgetown Community Hospital

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Scheduling Specialist

  • Sep 2019 - Mar 2020

  Responsible for arranging the seamless provision of medical care to patients by coordinating hospital timelines and acquiring required medical and financial data from internal departments and insurance firms Assessed and analyzed the efficiency of operations and introduced improvements to boost processes, leading to minimized patient delays, rescheduling, and cancellations, and maximized upfront collections and patient throughput Responsible for arranging the seamless provision of medical care to patients by coordinating hospital timelines and acquiring required medical and financial data from internal departments and insurance firms Assessed and analyzed the efficiency of operations and introduced improvements to boost processes, leading to minimized patient delays, rescheduling, and cancellations, and maximized upfront collections and patient throughput