Claudia Rodriguez, MD, MBA
Clinical Operations Manager at Healthonomic Primary Care- Claim this Profile
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Experience
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Healthonomic Primary Care
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Clinical Operations Manager
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Sep 2021 - Present
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Clinical Assistant/ Care Manager
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May 2020 - Present
- Responsible for triaging, rooming, obtaining and recording vitals and histories, HPI’s, medication reconciliations- Administer injections, perform EKGs, PFTs, ear irrigations, COVID swabs, and assist with in-office procedures- Work with MDs and NPs to interpret lab and imaging results, discuss care/treatment plans with patients- Act as a liaison between patients, providers, pharmacies, and other health care facilities- Retrieve medical records, prepare charts prior to visit, perform chart reviews after visits, and assist with referrals, medication prescriptions, and refills- Answer phone calls, schedule and cancel appointments, ensure daily operations of healthcare practice- Work closely with providers to develop and implement care plans and clinical strategies- Work closely with patients to ensure care plans are being followed and are effective- Execute Medicare Chronic Care Management program and ensure its compliance- Train incoming providers and medical assistants on company workflow
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Director Of Operations
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Sep 2019 - May 2020
- Responsible for R&D of startup company dedicated to providing social work and mental health counseling to patients in their home, in compliance with Medicare guidelines - Develop care plans for mental health conditions such as depression, anxiety, hoarding, suicidal ideation, grief, etc - Recruit providers and staff for development and implementation of company - Work closely with patients and their healthcare teams to ensure best possible continuity of care - Responsible for R&D of startup company dedicated to providing social work and mental health counseling to patients in their home, in compliance with Medicare guidelines - Develop care plans for mental health conditions such as depression, anxiety, hoarding, suicidal ideation, grief, etc - Recruit providers and staff for development and implementation of company - Work closely with patients and their healthcare teams to ensure best possible continuity of care
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MD at Home
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Clinical Quality Analyst
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Oct 2017 - May 2020
- Responsible for managing population health in the Chicago-land area in compliance with Medicare guidelines - Aid in the execution of the DM/CKD program to ensure proper treatment for patients - Work alongside physicians and nurse practitioners to interpret lab results, prescribe medications, and review charts - Interact with patients, providers, and home health agencies daily, providing medical and administrative support - Responsible for managing population health in the Chicago-land area in compliance with Medicare guidelines - Aid in the execution of the DM/CKD program to ensure proper treatment for patients - Work alongside physicians and nurse practitioners to interpret lab results, prescribe medications, and review charts - Interact with patients, providers, and home health agencies daily, providing medical and administrative support
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Quality Reimbursement Services
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Outreach Specialist
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Jan 2017 - Oct 2017
- Responsible for calling claimants and providing accurate information regarding health insurance applications - Successfully interact with patients guaranteeing high level of customer service - Develop highly empathetic client relationships, manage quality communication and support for all clients - Responsible for calling claimants and providing accurate information regarding health insurance applications - Successfully interact with patients guaranteeing high level of customer service - Develop highly empathetic client relationships, manage quality communication and support for all clients
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Jackson Park Hospital
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Clinical Coordinator
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Aug 2014 - Dec 2014
- Planned, directed, and coordinated activities of medical students in clinical rotations - Coordinated scheduling with physicians and students - Served as liaison between management, students, and physician practices - Payroll - Planned, directed, and coordinated activities of medical students in clinical rotations - Coordinated scheduling with physicians and students - Served as liaison between management, students, and physician practices - Payroll
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YAI
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United States
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Individual and Family Services
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700 & Above Employee
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Direct Service Provider
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Jan 2008 - Dec 2010
- Individual counseling for adults with developmental disabilities - Administered medication - Aided in activities of daily living - Supported in creation and execution of individualized goals - Planned and supervised activities in the community - Expert in crisis intervention and prevention - Individual counseling for adults with developmental disabilities - Administered medication - Aided in activities of daily living - Supported in creation and execution of individualized goals - Planned and supervised activities in the community - Expert in crisis intervention and prevention
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Queens College
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Australia
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Education Administration Programs
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1 - 100 Employee
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Peer Counselor
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2006 - 2008
- Graduate-level counseling experience and training - One-on-one sessions with students - Trained new counselors - Counseled and advised peers on academic, personal and general issues - Ran and participated in peer program-related events - Learned effective and productive communication skills including giving and receiving constructive feedback - Graduate-level counseling experience and training - One-on-one sessions with students - Trained new counselors - Counseled and advised peers on academic, personal and general issues - Ran and participated in peer program-related events - Learned effective and productive communication skills including giving and receiving constructive feedback
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Education
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Atlantic University School of Medicine
Doctor of Medicine - MD, Medicine -
Davenport University
Master of Business Administration - MBA, Health/Health Care Administration/Management -
LaGuardia Community College
EMT-B, Emergency Medical Technology/Technician -
Queens College
Bachelor of Arts - BA, Psychology