Logistics Coordinator

• Sep 2023 - Present

Global Last Mile - Logistics Coordinator

• May 2022 - Sep 2023

- Manage relationships with EU,UK and US carriers and internal stakeholders - Project management: expanding shipping services for in and outbound (negotiate prices and volume) - Monitoring and establishing cost overview - Monitor the outbound/inbound shipments from warehouse to B2C - Expand carrier portfolio & shipping services for inbound/outbound - Schedule transportation and fulfilment for 3PLs in EU, UK and US

Backend Operations Specialist

• Dec 2021 - May 2022

Customer Support Executive

• Sep 2020 - May 2022

Ensure customers have the best experience with all VanMoof products. Gather customers' insights and report them to top management to keep improving our service.

Hot 94.1 FM Brand and Project Coordinator

• Aug 2017 - Feb 2020

Talent management and conflict resolution: conflicts are usually caused by a misunderstanding or by differences between two parties. As a coordinador I had to handle these situations among the station staff to continue offering a friendly and comfortable working environment so that each team member can perfom 110% I managed the creation and implementation of a training program for new producers about the foundations of the job (initially the program was intended for the Hot 94 staff, but… Show more Talent management and conflict resolution: conflicts are usually caused by a misunderstanding or by differences between two parties. As a coordinador I had to handle these situations among the station staff to continue offering a friendly and comfortable working environment so that each team member can perfom 110% I managed the creation and implementation of a training program for new producers about the foundations of the job (initially the program was intended for the Hot 94 staff, but because of its positive results, other stations such as Candela Pura and La Romántica joined for posterior editions). I also had the chance to be head producer of 2 radio shows, create audio advertisements for radio clients, and becoming radio host of my own show. Assistance in the recruiting process of talent for the radio shows: in a country like Venezuela, the talent often leave because of the crisis. I had to make sure to find the ideal host, producer and writer everytime it was needed to keep offering good entertainment to the city of Caracas. Copywriter for several clients' advertisement spots: I was in charge of creating the ad for each client of my radio show. It consisted on writing the text, record it and find the perfect music and sound effects for it to be catchy and effective. [on average 4 copies per month] Production of different promoting events: university tours and street events, which helped the station increase the audience by 55% Production of identifiers: these are different tag lines of the station that are in constant rotation. [16 identifiers per month]. Coordination of alliances with other brands that helped us increase our social media follower base by 80%

Radio Host and Producer

• Aug 2017 - Jan 2020

Radio host and producer of two radio shows Content Creation - Copywriter of the advertisement content: I was in charge of creating the ad for client of my radio shows. It consisted on writing the text, record it and find the perfect music and sound effects for it to be catchy and effective. [6 copies per month]

Professor

• Sep 2019 - Jan 2020

Taught Practice and Theory of Radio 1 to Mass Communications' third semester students Organized theoretical and practical activities to ensure the retention of information Taught Practice and Theory of Radio 1 to Mass Communications' third semester students Organized theoretical and practical activities to ensure the retention of information

Community Manager

• Feb 2016 - Dec 2016

Management of the foundation's social media at its event JDN Merida becoming a trend on Twitter with the hashtag #JDNMerida Management of the foundation's social media at its event JDN Merida becoming a trend on Twitter with the hashtag #JDNMerida

Social Media and Project Manager

• Feb 2016 - Dec 2016

Management of the foundation's social media and full coverage of their events held in the different states of Venezuela (Carabobo, Miranda, Mérida). Active involvement in press releases for promotional events. Each event had around six speakers and audiences of approximately 150 - 300 people. Management of the foundation's social media and full coverage of their events held in the different states of Venezuela (Carabobo, Miranda, Mérida). Active involvement in press releases for promotional events. Each event had around six speakers and audiences of approximately 150 - 300 people.

Community Manager

• Nov 2014 - Apr 2015

Creation of tag lines and spanish social media management of the start-up Leaner Creamer (based in Californa, USA). Social media marketing strategy design through influencers for the Brazilian market. Copywriter and creative director of all the spanish content. Creation of tag lines and spanish social media management of the start-up Leaner Creamer (based in Californa, USA). Social media marketing strategy design through influencers for the Brazilian market. Copywriter and creative director of all the spanish content.