Claudia Orozco

Billing Coordinator at Cornerstone Family Programs & Morristown Neighborhood House
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Contact Information
Location
Madison, New Jersey, United States, JE
Languages
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Billing Coordinator
      • Jan 2022 - Present

      Summary Reporting to the Chief Financial Officer , the Billing and Program Administrative Coordinator initiates, coordinates and executes all program billing related activities. This position supports managers, staff and parents by providing timely and accurate information. Duties and Responsibilities 1.- Process registration forms for approx. 240 children; including but not limited to preschool, before and after school, summer camp, and recreation programs. 2.- Monitor A/R aging reports. 3.- Bill and process payment plans through Active Network (billing system) for approx. 180 families 4.- Obtain revenue payments by verifying transaction information, computing charges and refunds, preparing and emailing invoices to customers, identifying delinquent accounts and insufficient payments. 5. Process CFR (Child & Family Resources) contracts and makes sure all information is submitted on a timely manner to CFR as required, including but not limited to attendance reports, vouchers, bills, and discrepancy forms. 6.- Create payment plans for recreational department for soccer, basketball, arts and any other program or activity as needed. 7.-Act as the primary contact in office with parents for E-Childcare Program 8.-Collect and analyze billing and program related data to produce reports. 9.-Maintain accurate filing system for all cash receipts. 10.- Reconcile all chargeback disputes with customer. 11.- Maintain costumers accounts reconciliations. 12.- Responsible for all collection calls, processing monthly credit card payments, running AR reports, aging reports. 13.- Demonstrates a high level of professionalism in dealing with confidential and sensitive matters Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Logistics Processor
      • Sep 2016 - Mar 2018

      1.-Receive, process, and ship merchandise orders in a timely manner. 2.-Ensure accuracy of all orders by verifying item numbers, quantities, and prices. 3.-Maintain accurate records of all shipments-returns and deliveries. 4.-Monitor inventory levels to ensure adequate stock is available for customer orders. 5.-Communicate with vendors regarding product availability and delivery schedules. Coordinate with other departments to resolve any issues related to order processing. 6.-Prepare shipping documents such as bills of lading, packing slips, and invoices. 7.- Follow safety protocols when handling hazardous materials. Troubleshoot problems that arise during the order fulfillment process. • Prioritized pickup order fulfillment to meet 2-hour time frame before customer arrival to store. • Fulfilled up to 18 items per hour, exceeding store goal of 10 items per hour. Show less

    • Tax Administrator
      • Mar 2010 - Dec 2011

      • Monitor the guidelines prescribed by the customs authorities for the control of the goods that enter and leave the bonded area. • Develop daily reports for management of all customs activities to control and track statistical data of the customs declarations • Detect irregularities punishable by verifying the correct labelling of shipping containers • Data entry from paper customs forms import/export • Generate weekly reports of department activities. • Perform random sampling and chemical testing to ascertain the veracity of the statements made in customs documentation which covers the goods presented to customs clearance, in order to identify the correct tariff classification, qualitative or quantitative composition, description, nature, state and other physical or chemical characteristics. Show less

    • Algeria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Modulus Operator
      • May 2007 - Feb 2010

      • Notify the management of the customs authority of any missing legal requirements or any anomaly • Perform the operation of the modules of second automated selection, along the lines of the article. 43 Of the Shipping Law(Mexico) and the rules governing the operation of the second recognition. • In case of shipment by third parties and/or changes in speed, check the entry and exit of vehicles to the customs office. • Notify the management of the customs authority of any missing legal requirements or any anomaly • Perform the operation of the modules of second automated selection, along the lines of the article. 43 Of the Shipping Law(Mexico) and the rules governing the operation of the second recognition. • In case of shipment by third parties and/or changes in speed, check the entry and exit of vehicles to the customs office.

    • Mexico
    • Government Administration
    • 700 & Above Employee
    • Census Validator
      • Sep 2006 - Nov 2006

      Receive questionnaires, modules, and leaves no answer. Validation of questionnaires, modules, and leaves no answer.  Identify potential errors and omissions in questionnaires and modules and in the event likely to be corrected.  Sent to verification in the field of questionnaires with inconsistencies in information.  Creation of packages of questionnaires with full interview and incompletely, and modules.  Book Record validation. Registration and filling of forms of control. Show less

    • Government Administration
    • 700 & Above Employee
    • Electoral Assistant Trainer
      • Feb 2006 - Jul 2006

      • Provide notification and training to the citizens selected for electoral verification, deliver appointments and training to officials appointed by raffle process. • Support the Vocal of Electoral Organization of the District Board in the reception and distribution of the documentation and election materials. • Review and report to the District Council the hour of installation of the box, their integration, the presence of representatives of political parties, and the incidents that had been presented during the election day. Show less

Education

  • University of Pittsburgh
    English as Second Language, General English
    2014 - 2015
  • Thiel College
    English as Second Language, Ingles General
    2012 - 2012
  • Universidad Interamericana para el Desarrollo
    Bachelor of Business Administration - BBA, Marketing
    2005 - 2008

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