Claudia Hami
Human Resources Associate at R2Q OPERATING, LLC- Claim this Profile
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Spanish Native or bilingual proficiency
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Bio
Credentials
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Generative AI and Its Impact on HR
Delphia Consulting, LLCJul, 2023- Sep, 2024 -
Intermittent Leave - FMLA and ADA Basics
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Communicating Employee Rewards
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Excel Quick Tips (2020)
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HR Guidelines Everyone Should Know
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HR as a Strategic Business Partner
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Human Resources: Payroll
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Learning Docusign
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Microsoft Teams Quick Tips
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Prompt Engineering: How to Talk to the AIs
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Working More Effectively with Different Personalities
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Experience
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R2Q OPERATING, LLC
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Oil and Gas
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1 - 100 Employee
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Human Resources Associate
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Dec 2021 - Present
• Payroll Processing: Proficient in handling end-to-end payroll operations, ensuring accuracy and timeliness. Skilled in payroll software and systems, managing payroll cycles, and resolving payroll-related queries. • Benefits Administration: Experienced in administering comprehensive benefits programs, including health insurance, retirement plans, and employee wellness initiatives. Ensuring compliance with legal regulations and providing guidance to employees regarding benefit options. • Performance Management: Adept at implementing performance management frameworks, establishing clear goals, conducting performance evaluations, and providing constructive feedback to drive individual and team excellence. • Employee Orientations: Skilled in conducting engaging onboarding programs to facilitate a smooth integration of new hires into the organization. Familiar with creating orientation materials, explaining company policies, and addressing employee concerns. • HR Policies: Proficient in developing and implementing HR policies and procedures that align with legal requirements and company culture. Ensuring consistent application and communication of policies across the organization. • Coaching: Skilled in providing guidance and support to employees and managers, fostering professional growth, and enhancing individual and team performance. Experienced in conducting coaching sessions and implementing coaching programs. • Training and Development: Well-versed in designing and delivering comprehensive training programs to enhance employee skills and competencies. Expertise in identifying training needs, developing training materials, and evaluating training effectiveness. • Bilingual Proficiency: Fluent in English and Spanish, enabling effective communication with a diverse workforce and facilitating cross-cultural collaboration. Show less
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Chipotle Mexican Grill
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United States
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Restaurants
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700 & Above Employee
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Restaurateur/ General Manager
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Oct 2016 - Aug 2021
As a Restaurateur/General Manger I managed over thirty employees. I interviewed and made the hiring decision for all crew members. I conducted all new hires’ orientation and hospitality training. I validated all new hires' training along with trainee to ensure all new employees knew their role. I trained and developed Kitchen Managers, Service Managers, Apprentices, and External General Managers for different locations in the company.
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Service Manager
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May 2014 - Oct 2016
- Trained and developed front of the house employees to deliver a great guest experience- Created an inviting atmosphere where guests look forward to coming back- Lead the shift when I was the senior manager on duty- Demonstrated patience and communication skills while training new employees for a New Restaurant Opening location in 2015
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Kitchen Manager
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Dec 2013 - May 2014
- Trained and developed Crew members to be future Kitchen Managers- Lead the team to prep and cook the right amount of food for the business sales- Ensured and managed back of the house employees to always follow food safety procedures- Trained employees on preparation and cooking procedures
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Education
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2017 - 2018
Bellevue University
Bachelor of Science - BS, Human Resources Management/Personnel Administration, General
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